Volunteers - Responsibilities and Rights - Minnesota Dept. of Health

Volunteer Responsibilities and Rights

Child entering a raffle

Clearly stated rights and responsibilities of volunteers will help in the recruitment and retention of volunteers. This information should be made available to the volunteers during their orientation.


As a volunteer, you have the responsibility to:

  • Be honest and open with staff and other volunteers, beginning with the interview, regarding your intent, goals, need, and skills so that a good placement is possible
  • Understand the requirements of time and duties of assignments before accepting them and once accepted, fulfill the commitment to the very best of your ability
  • Work to deserve being treated as a professional and a respected member of a team
  • Take the commitment seriously and participated in the training and learning opportunities available
  • Share ideas with staff, for the volunteer frequently has a fresh, new perspective that is valuable; however, do not be hurt if the ideas are not always implemented—staff ideas aren't always, either
  • Respect the confidentiality of the agency and its clients
  • Seek and accept honest feedback on performance; remember negative feedback is valuable, too, when viewed as opportunities for growth


As a volunteer, you have the right:

  • To be offered the opportunity to become a volunteer regardless of race, financial status, sex, or age
  • To be interviewed carefully and have programs or projects clearly explained
  • To be assigned appropriately to a job which is rewarding to you
  • To expect training and supervision to enable you to perform the job well
  • To suggest to your supervisor ways to make your job more fulfilling to you
  • To feel free to discuss reassignment with your supervisor and/or a volunteer team member
  • To receive recognition in a way that is meaningful to you
  • To be regarded as a person, with individuality, uniqueness, and value

Reprinted From: Heart Health Program, Bloomington Public Health Division