QI Collaborative Projects

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Decreasing Clinic "No Show" Rates

This group of agencies is experiencing lost productivity and lost opportunities for clients due to high “no show” rates at their public health clinics. The project is looking at process and system changes that will improve the rates, promote health for the clients and improve the local public health infrastructure.

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Improving Health Alert Network Response Rates

A timely response to the Health Alert Network (HAN) notification system is a federal grant requirement for emergency preparedness. This project is focusing on a more rigorous approach to the preparation of the test and the dissemination of the HAN messages from their local office. The anticipated outcome is to decrease the response time and the staff time involved, both achieving the goal of improving the agency’s ability to respond to a disaster.

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Minnesota Immunization Council: Data Integration Project

This multi-county project has identified the need to integrate existing data from a variety of programs to better serve internal customers, local public health agencies, and external customers, like the clients and providers. The project is evaluating an application system that integrates the data from WIC clinics (CHIPS), the state immunization registry (MIIC), and Child & Teen Checkup clinics (Catch3), by reviewing immunization and screening rates, local public health cost savings, and efficient client services.

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Improving Access to Children's Mental Health Services

The community in this project is experiencing severely limited access to child-adolescent psychiatric and mental health professionals. This project is identifying issues related to access, education of providers, development of screening and triage, and community resources to work toward improving the health outcomes of these children and adolescents.

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Minnesota Counties Computer Cooperative (MCCC): Essential Activities Documentation

The agencies in this project are members of a long-standing user group that are identifying ways to document the essential activities of their work that must be reported in the state and local Planning and Performing Measurement Reporting System (PPMRS) using the previously established PHDoc documentation system.

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Overcoming Barriers to Dental Varnishing

Many children in Northeast Minnesota are not able to access preventive dental care. The rural agencies and tribe in this project are focusing on overcoming the barriers that occur when public health nurses and dieticians add fluoride varnish applications to their practice with clients at WIC clinics.

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Incorporating Public Health Competencies into Staff Performance Assessments

This agency has identified that a competent public health workforce is essential to assuring an effective local public health infrastructure. An established performance management system exists within the county, but lacks performance competencies related to the public health workforce. This project is working to identify and incorporate public health competencies into their performance appraisal process for the supervisory staff.

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Improving Documentation by Personal Care Attendants

Access to the care delivered by Personal Care Attendants cannot be utilized until an assessment or reassessment is completed and documented into MMIS. This project is working to identify why this is not happening on time, and developing methods to improve the process so that accessibility of these health services are assured.

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