Philosophy of QI @ MDH

Quality improvement (QI) methods and tools are resources for increasing the efficiency and effectiveness of public health processes and activities.

Vision

Create a culture of quality improvement in Minnesota's public health system

Mission

Empower individuals and organizations to:

  • Improve the efficiency and productivity of their work environment
  • Apply quality improvement methods and tools
  • Focus on meeting customer needs
  • Invest time and resources in continuous QI

Values

Integrity

We are honest, trustworthy, and transparent in all we do.

Evidence-Based

We embrace research and best practices to foster a scientific approach to continuous quality improvement. We will systematically use relevant evidence, knowledge, and data to inform our work.

Collaboration

We value the diversity and unique contributions and needs of our partners and customers. We are intentional about developing positive relationships, engaging key stakeholders, and strengthening our capacity to serve as credible resources.

Respect

We uphold a standard of conduct that and values the contributions of all stakeholders. We foster a working environment in which we value diverse perspectives and embrace the expertise, experience, and creativity of our partners.

Accountability

We honor the trust our stakeholders and customers instill in us. We take responsibility for our decisions and actions. We lead by example, operating with openness, collaboration, transparency, timeliness, and continuous quality improvement.