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Office of Performance Improvement (OPI)
Streamlining the Health Alert Network
Testing Process
Carver County Public Health
A timely response to the Health Alert Network (HAN) notification system is a federal grant requirement for emergency preparedness. This project is focusing on a more rigorous approach to the preparation of the test and the dissemination of the HAN messages from their local office. The anticipated outcome is to decrease the response time and the staff time involved, both achieving the goal of improving the agency’s ability to respond to a disaster.
- Contact: Melanie Countryman
- Participants: Carver County Public Health
Narrative
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Streamlining the Health Alert Network Testing Process (PDF: 264KB / 5 pages) |
Tools Used
To learn how these tools informed this organization's project, read the PDF document above. To view the tools themselves, click on the icons at left.
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Fishbone Diagram: See narrative, above |
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Flowchart: See narrative, above |
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PDSA (Plan-Do-Study-Act): See narrative, above |
