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Office of Performance Improvement (OPI)
Improving Documentation by
Personal Care Assistants
Sherburne County Public Health
Access to the care delivered by Personal Care Attendants cannot be utilized until an assessment or reassessment is completed and documented into MMIS. This project is working to identify why this is not happening on time, and developing methods to improve the process so that accessibility of these health services are assured.
- Contact: Vonna Henry, Public Health Director
- Participants: Sherburne County Public Health
Narrative
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On Time: Preventing Gaps in PCA Services (PDF: 66KB / 4 pages) |
Tools Used
To learn how these tools informed this organization's project, read the PDF document above. To view the tools themselves, click on the icons at left.
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Fishbone Diagram: See narrative, above |
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Flowchart: See narrative, above |
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PDSA (Plan-Do-Study-Act): See narrative, above |
