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Check Sheet: A method of recording and compiling data from archives or observations, to detect trends or patterns. |
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Control Chart: Helps to monitor, control, and improve process performance over time by studying variation and its source. |
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Data and Data Sources: There are a number of data sources for public health officials to use. Read on for more information. |
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Fishbone Diagram (Cause & Effect Diagram): A diagram that resemble "fishbones" when mapped out, which help organizations narrow down root causes to problems. |
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Force Field Analysis: Helps organizations investigate the balance of power in resolving an issue, by pitting the "pros" and "cons" of a situation against one another. |
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Histogram: Summarizes process data over a period of time, and presents frequency in the form of a bar graph. |
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Interrelationship Digraph: Identifies and analyzes relationships among critical factors that impact an issue, so as to hone in on key drivers and outcomes. |
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Lean and Kaizen: A Kaizen event is a facilitated group effort that looks closely at a process to target wait time, duplicative work, and other waste that makes your job more difficult than it needs to be.
Lean thinking comes from the Japanese manufacturing industry and has been applied to many industries including health care and public health. The idea is to work smarter, not harder. |
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Logic Model (Line of Sight Model): Logic models illustrate how a project, program, or policy is understood or intended to produce particular results. |
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Pareto Chart: Focuses on the problems that offer the greatest potential for improvement by showing their relative frequency or size in a descending bar graph. |
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Process Capability: A method of measuring whether an organization is meeting customer requirements. |
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Radar Chart: Radar charts show the gap between current and optimal performance for a variety of factors related to organizational or team performance. |
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Run Chart: Tracks data over time to identify trends or patterns. |
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Scatter Plot: Identifies the possible relationship between changes observed in two different sets of variables. |
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Social Network Analysis: A method to assess the informal staff relationships that exist in an organization, with the end goal of using pre-existing relationships to build stronger teams and useful redundancies. |
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SWOT (Strengths-Weaknesses-Opportunties-Threats): A tool used to analyze the internal and external factors that might contribute to an organization's success or negatively impact its work. |
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Tree Diagram: A planning tool that helps link goals and subgoals to activities. |
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Affinity Diagram: A way of brainstorming, which allows a group to organize ideas by commonalities. |
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Aim Statement:
A written, measurable, and time-specific description of the accomplishments the team expects to make from its improvement efforts. |
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Brainstorming: Creatively and effectively generates a high volume of ideas on a given topic, in a non-judgemental way. |
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Data and Data Sources: There are a number of data sources for public health officials to use. Read on for more information. |
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Flowchart: Identifies the steps and sequence of events in a process so as to minimize duplication, address problem areas, and standardize work. |
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Focused Conversation: Enables individuals and groups to process their thoughts in an orderly manner. |
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Interrelationship Digraph: Identifies and analyzes relationships among critical factors that impact an issue, so as to hone in on key drivers and outcomes. |
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Nominal Group Technique (Multivoting): A way of coming to a consensus based on the relative importance of issues or solutions. |
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Prioritization Matrix: A tool that can help an organization make decisions by narrowing options down by systematically comparing choices through the selection, weighing, and application of criteria. |
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Strategic Planning: The process of defining an organization's mission, vision, and values, and translating them into actionable goals. |
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Charter: Go to: Project Management |
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Data and Data Sources: There are a number of data sources for public health officials to use. Read on for more information. |
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Gantt Chart: A way of scheduling a project's activities, which shows the most efficient way of organizing/sequencing activities, to maximize output in the shortest reasonable time. |
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Lean and Kaizen: A Kaizen event is a facilitated group effort that looks closely at a process to target wait time, duplicative work, and other waste that makes your job more difficult than it needs to be.
Lean thinking comes from the Japanese manufacturing industry and has been applied to many industries including health care and public health. The idea is to work smarter, not harder. |
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Objectives: SMART Objectives: To ensure you're effectively measuring a program's impact, draft objectives that are: Specific, Measurable, Attainable, Relevant, and Timely. |
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Objectives: Writing Meaningful Objectives: A measurable benchmark against which an organization can measure its progress toward a goal. Learn how to write Process, Impact, and Outcome Objectives. |
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PDSA: Plan-Do-Study-Act (Rapid Cycle Improvement): Also called Plan-Do-Check-Act (PDCA). An iterative, four-stage problem-solving model used for improving a process or carrying out change. |
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PERT Chart: Coming soon |
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Project Management: Download tools, templates, and more |
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Quality Improvement Plan: Quality improvement (QI) in public health is the use of a deliberate and defined improvement process like Plan-Do-Study-Act (or PDSA), which is focused on activities that are responsive to community needs and improving population health. |
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Radar Chart: Radar charts show the gap between current and optimal performance for a variety of factors related to organizational or team performance. |
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Run Chart: Tracks data over time to identify trends or patterns. |
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Smart Chart: A communication tool, used to help organizations plan communications strategies. |
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Social Network Analysis: A method to assess the informal staff relationships that exist in an organization, with the end goal of using pre-existing relationships to build stronger teams and useful redundancies. |
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Team-Building: Building the right team is extremely helpful in acquiring buy-in for and implementing QI projects. |
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Work Plan / Project Plan: Coming soon |
More information coming soon.
Write a QI Plan 