Training FAQs - Family Home Visiting

Training & Professional Development - Frequently Asked Questions (FAQs)

For information about a specific Family Home Visiting training go to Training and Professional Development

On this page:

How do I know what trainings I need to take?

There is not a simple answer to this question. It depends on the type of family home visiting practice that you are providing as well as if you are part of a home visiting model or working outside of a model. The Minnesota Department of Health Maternal and Child Health (MCH) nurse consultants can help guide your program regarding model requirements.

The Minnesota Family Home Visiting Section recommends using several screening tools. Training is offered by FHV in the use of some tools and screening resources are available on the Information for Home Visitors and Supervisors and Information for Minnesota Tribal Home Visiting Staff pages. On the family home visiting training webpage if you click the Title of the training there is information within the Training Description regarding specific requirements for specific training. Information in the Intended Audience is also useful when deciding which course to take.

Contact the MDH Nurse Consultant or to discuss questions and options.

How do I register or get on the wait list for a course?

New course offerings are announced in MDH’s weekly Family Home Visiting Tuesday Topics e-bulletin (click the red envelope at the top right of this page to subscribe). Information on and registration for these courses is accessible from the MDH FHV website. If a course is full, we recommend that you put your name on the wait list. Openings occur regularly and we will assist you or your staff with registration. Our goal is to keep classes full. Our wait list procedure is as follows:

  • Wait lists are established on a first-come, first-serve basis
  • Professionals on the wait list must meet the Intended Audience criteria listed in the training description posted on line. It is your responsibility to review the Intended Audience. If in doubt, e-mail
  • To be added to a wait list for a course (i.e. Growing Great Kids or NCAST-PCI), e-mail Include the title of the class desired, your name, e-mail address, agency name, mailing address, phone and position title.
  • A To Be Hired (TBH) may be placed on the wait list by a supervisor if there is Board approval for filling the position.  Use the supervisor’s contact information and type “TBH” in the notes section. Supply the participant’s name, phone and e-mail address to one month prior to the course or the spot will be released to others.
  • Guidelines for NCAST-PCI only: It is recommended that new staff work a minimum of three months before taking NCAST and they must take the Keys To Caregiving on-line training before attending class. If on the wait list for NCAST-PCI, we recommend that you register for Keys by e-mailing your: name, e-mail, agency name, mailing address, phone and position title to with the subject line: Keys. Please allow 6 hours of office time to complete the course.

How will I find out if I get into a class?

  • You will be contacted by the mailbox when a seat becomes available. Please add this box to your contacts. You can decline this seat and remain on the wait list if necessary.

If registered for a class and you need to cancel, please do not send a substitute so that those on the wait list can be served.


  • Once on the wait list, mark the possible dates for training on your calendar as you may be offered a slot with little advance notice.
  • It is recommended that agencies track who is registered and who is on a wait list.
  • If you get into a class, please let us know if you have registered for another offering of that class.

May I get a certificate of attendance?

Certificates are designed to include the information needed to meet most licensing requirements. We do not offer certificates for recorded webinars. Keys to Caregiving includes a certificate that may be printed by the participant upon completion. For in person training, a certificate will be e-mailed after training.

Participants receive contact hours not CEU for family home visiting training.

What if I need to cancel my registration or the class is cancelled?

Class size is limited and classes fill fast. There are many family home visitors who need to take training, so if you need to cancel, please help us by e-mailing as soon as possible. This will allow for those on the wait list may be able to attend. PLEASE do not send a substitute in your place.

Minnesota Department of Health reserves the right to cancel or reschedule a course due to low enrollment, weather or unforeseen circumstances. MDH is not responsible for travel arrangements, travel fees or any expenses incurred as a result of such cancellation. If MDH cancels a class, registrants will be notified at the e-mail addresses provided by the registrant on their registration.

Will food be provided?

Beverages and snacks will not be provided. Lunch is one hour on your own unless noted on the training description. Please feel free to bring your own beverages/snacks. Some locations do not have on-site vending or readily accessible food service. Please plan accordingly.

Are there lactation rooms available at the training site?

Accommodations vary, depending on the facility. Please note this need on your registration. The trainers and facility will have information about a lactation room on the day of training.