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2011 HuBERT Hints

MN WIC Program


December 2011 HuBERT Hints #3 (PDF: 361KB/7 pages)

  • Important Dates

  • Wednesday, December 21, 2011 - HuBERT Quarterly Benefit Stock Order for January-March 2012 Due

  • Tips, Guidance & Best Practices

  • "Baby Led" Added to Breastfeeding Reason(s) Stopped List in Health Information - Available Tuesday, January 3, 2012
  • Topics Added to Nutrition Education Tab Available Tuesday, January 3, 2012
  • Use Ctrl + F to Search for Topics in Previous HuBERT Hints on the Web

  • Reports

  • General Information about Infoview (Crystal Reports)
  • Revision to Ad-Hoc Guidance #6 and #7 - Use Cert Start Date Instead of Cert Effective Date

  • Formula

  • Formula Changes Available Tuesday, January 3, 2012

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December 2011 HuBERT Hints #2 (PDF: 251KB/4 pages)

  • Important Dates

  • Friday, December 16, 2011 - REMINDER: Submit Quarterly Referral Changes by End-of-Day
  • Wednesday, December 21, 2011 - HuBERT Quarterly Benefit Stock Order for January-March 2012 Due

  • Tips, Guidance & Best Practices

  • No Change Will Be Made to the Type of Medical Home Drop-Down List
  • How to Delete Incorrect Links between Mom and Infant Records
  • Reset Local Reference Data Must Be Done at the Start of Each Day and When Changing Between Environments

  • Reports

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December 2011 HuBERT Hints #1 (PDF: 222KB/4 pages)

  • Important Dates

  • Monday, December 12, 2011 - Training Database Will Be Refereshed and Unavailable
  • Friday, December 16, 2011 - REMINDER: Submit Quarterly Referral Changes by End-of-Day

  • Benefits Order

  • HuBERT Quarterly Benefit Stock Order for January - March 2012 - Submit by End-of-Day Wednesday, December 21, 2011

  • Tips, Guidance & Best Practices

  • PFDTU, LDTU, Issued Date, and FDTU - A Refresher

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November 2011 HuBERT Hints #3 (PDF: 262KB/6 pages)

  • Important Dates

  • Thursday, November 24th, 2011 - Thanksgiving Day - MN Help Desk Closed
  • Friday, November 25th, 2011 - Day after Thanksgiving - MN Help Desk Is Available

  • Tips, Guidance & Best Practices

  • Using the Missed Appointment Follow-up Function to Identify Participants Who Have Missed An Appointment during a Specified Time Frame
  • Please Submit Any Referral Changes by Friday, December 16th
  • Tip: You Can Recover Date Fields if You Accidentally Make Changes to Them in the Health Information Screen

  • Identified Bugs/Known Issues in HuBERT

  • Update: Breastfeeding Reason(s) Stopped Clears when Beginning a Certification (SUG-1709) - Added Options for What You Should Do

  • Formula Updates

  • Formula Changes - Implemented on 11/27/2011 (Pages 5-6)

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November 2011 HuBERT Hints #2 (PDF: 243KB/5 pages)

  • Important Dates

  • Thursday, November 24th, 2011 - Thanksgiving Day - MN Help Desk Closed
  • Friday, November 25th, 2011 - Day after Thanksgiving - MN Help Desk Is Available

  • Identified Bugs/Known Issues in HuBERT

  • Inactive Adjunctive Income Eligibility Topics Not Displaying on Screen in Income History (SUG-1856)
  • Some-Breastfeeding Women - Incorrect Message Displaying in Add/Replace and Participant Is Displaying on Benefit Pickup Report When 7 Months Postpartum (SUG-1866)
  • Household Alerts Not Displaying Correctly when Household ID Is Changed (SUG-1870)

  • Reports

  • End-of-Month (EOM) for October 2011
  • HuBERT and CHIP Breastfeeding Data - Some Information Is Collected Differently
  • Incorrect Calculated Total on Summary Statistics - Breastfeeding
  • All System Outputs Should Be Run from the Reports Environment Only
  • How to Easily Modify Previously Created Ad-oc Queries in Report Generator

  • Training

  • Build Master Calendar Training Available via WebEx

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November 2011 HuBERT Hints #1 (PDF: 218KB/4 pages)

  • Important Dates

  • Sunday, November 6, 2011 - Daylight Savings - Set Your Clocks Back One Hour
  • Friday, November 11, 2011 - Veteran's Day - MN Help Desk Is Available

  • Tips, Guidance & Best Practices

  • Maximum of 4000 Characters Saved for SOAP Notes
  • Potential HuBERT Enhancement Suggested by Local Agencies - Updated List

  • Identified Bugs/Known Issues in HuBERT

  • Breastfeeding Reason(s) Stopped Clears when Beginning a Certification (SUG-1709)

  • Reports

  • Questions & Answers

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October 2011 HuBERT Hints #3 (PDF: 256KB/6 pages)

  • Important Dates

  • Sunday, November 6, 2011 - Daylight Savings - Set Your Clocks Back One Hour

  • Tips, Guidance & Best Practices

  • Update on Quarterly Release Schedule
  • Data Conversion Options "Removed" from Drop-Down Lists as of 10/31/2011
  • Participants Can Be Transferred to Another Clinic in Your Agency by Changing Their Assigned Clinic in the Participant Folder

  • Reports

  • Formula Updates

  • Formula Changes Implemented on 10/31/2011 (Pages 5-6)

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October 2011 HuBERT Hints #2 (PDF: 361KB/8 pages)

  • Important Dates

  • Monday, October 24, 2011 - Testing Database Unavailable

  • Tips, Guidance & Best Practices

  • Options to Keep Benefit Issuance in Sync for All Household Members
  • Default Quantity of Peanut Butter, Canned Beans and Dried Beans, Peas and Legumes is 2 for Fully Breastfeeding and Mostly-Breastfeeding Women - Need to Be Careful Not to Over-Issue When Changes Made to Default Food Package
  • Understanding Benefit Issuance for Pregnant Women and Determining if Benefits Should Be Suggested

  • Identified Bugs/Known Issues in HuBERT

  • Unable to Add/Replace Set for Pregnant Women when Early Issuance for Current Month and the Next Set's Last Date to Use is After the EDC + 6 weeks (SUG-1650)

  • Hardware

  • Uninterrupted Power Supply (UPS) Units - State Does Not Provide UPS or Backup Batteries for UPS

  • Reports

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October 2011 HuBERT Hints #1 (PDF: 315KB/11 pages)

  • Tips, Guidance & Best Practices

  • VOC Should NOT Be Used to Get Additional Sets of Benefits
  • "Participant uncooperative" Added to Possible Incorrect Measurement Reason List in HT/WT as of 10/10/2011
  • "Other - Explain in Notes" Added to the Termination Reason and the Reason for ID Change (Change Household ID) drop-down Lists as of 10/10/2011

  • Identified Bugs/Known Issues in HuBERT

  • Food Prescription Not Always Defaulting Correctly when Breastfeeding Multiple Infants (SUG-1530)
  • Referrals Sometimes Displaying Twice when Adding Referrals in Participant Folder (SUG-1797)

  • Formula Updates

  • Formula Changes Implemented on 10/10/2011 (Pages 5-11)

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September 2011 HuBERT Hints #2 (PDF: 445KB/7 pages)

  • Benefit Order

  • REMINDER: HuBERT Quarterly Benefit Stock Order Due Wednesday, Sept. 28, 2011 by End-of-Day

  • Tips, Guidance & Best Practices

  • REMINDER: Quarterly Referral Changes Due Friday, Sept. 30, 2011 by End-of-Day
  • Statewide Referrals List Available on MDH WIC Website – Instructions on How to Sort by Agency
  • Scheduling Appointments for Participants Purged to Agency 88
  • End-of-Day Appt Reminder E-mails – Clarification about Effect of Incorrect Address in E-Mail Field
  • How to Search for Specific Topics in the HuBERT Hints on the MDH WIC Website

  • Identified Bugs/Known Issues in HuBERT

  • Column Headings Do Not Update Correctly in the Participation vs. Enrollment Monthly Report – CLD029 (SUG-1790)

  • Reports

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September 2011 HuBERT Hints #1 (PDF: 191KB/6 pages)

  • Benefit Order

  • HuBERT Quarterly Benefit Stock Order for October-December, 2011

  • Tips, Guidance & Best Practices

  • Submit Referral Changes by Friday, September 30th
  • Zip Code and State Print on Same Line for HuBERT Labels

  • Identified Bugs/Known Issues in HuBERT

  • Risk Factors Not Auto-Assigned during CGS when Previous Date Entered for Height/Weight and Hemoglobin (SUG-1617)

  • Reports

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August 2011 HuBERT Hints #5 (PDF: 227KB/6 pages)

  • Identified Bugs/Known Issues in HuBERT

  • Using a Hot Key to Select an Option in a Drop-Down Field and then Clicking on the Selection Causes the Field to Go Blank (SUG-1713)

  • Reports

  • Questions & Answers

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August 2011 HuBERT Hints #4 (PDF: 158KB/3 pages)

  • Tips, Guidance & Best Practices

  • Cannot Change Participants from BF to NBF if Pseudo-Cert Already Created for Date
  • Reminders about VOCs

  • Reports

  • Questions & Answers

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August 2011 HuBERT Hints #3 (PDF: 207KB/6 pages)

  • Tips, Guidance & Best Practices

  • Income Calculator Disabled in Participant Folder if Not in Current Cert - Can Use Prescreen Calculator
  • Email Address Must Be Valid Otherwise End-of-Day (EOD) Errors Occur
  • System Assigned Risk Factors Cannot Be Added by CPA (Release 2.13)
  • Close the Clinic Application if "Participant Folder Already Open" Message Displays
  • Health Information Documentation Spreadsheet Available on Web to Help Resolve Weight Gain Error for Converted Participants

  • Identified Bugs/Known Issues in HuBERT

  • Able to Issue 6 Months of Benefits after Voiding Initial Tri-Monthly Issuance (SUG-1757)

  • Reports

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August 2011 HuBERT Hints #2 (PDF: 174KB/5 pages)

  • Tips, Guidance & Best Practices

  • Always Close Issue Benefits Window When Returning to Participant Folder to Avoid Locked Household
  • Options for Managing Participant Record if Participant Dies
  • System Does Not Auto-Suggest Set of Benefits with LDTU > 6 Weeks Past Pregnant Woman's EDC
  • Still Need to Complete Infant(s) Born from This Pregnancy Screen if Participant Miscarries

  • Identified Bugs/Known Issues in HuBERT

  • 3 Goal Results Not Displaying in Nutrition Education Tab - Only 452 Affected Records Statewide (MN-643)

  • Reports

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August 2011 HuBERT Hints #1 (PDF: 316KB/6 pages)

  • Tips, Guidance & Best Practices

  • "Selected LDTU of" Can Only Be Used the First Time a Set of Benefits Is Printed
  • Always Issue Both Partial and Full Packages if Printed First Date to Use (PFDTU) Is in Same Month
  • Tips and Guidance about Linking Mom and Baby
  • You Can Remove Incomplete Cert if You Forget to Issue the Last Set before Starting a Cert
  • Website Revisions and Reorganization

  • Reports

  • Pre-Defined Reports Guidance: Year-to-Date Participation and Outlays
  • Reports Training Modules Available On-Line Wednesday, August 10th

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July 2011 HuBERT Hints #3 (PDF: 155KB/5 pages)

  • Tips, Guidance & Best Practices

  • Resolved Benefit Issuance Bugs/Defects - Updated Table from April 2011 HuBERT Hints #1
  • Cannot Issue Last Set of Benefits if No Food Package

  • Identified Bugs/Known Issues in HuBERT

  • Reminder Message to Issue Benefits Displaying Incorrectly for Some Pregnant Women (SUG-1650)

  • Reports

  • Benefit Pickup Report Includes Some-Breastfeeding Women until End-of-Month (EOM) Is Run

  • Question & Answer

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July 2011 HuBERT Hints #2 (PDF: 183KB/5 pages)

  • Release 2.13.07

  • Installation of HuBERT Release 2.13.07 and the Training Database

  • Tips, Guidance & Best Practices

  • Quarterly Release Schedules - Tentatively Planned to Begin January 2012
  • Issuing Late Benefits before Recertification - Set an Alert when Rescheduling Appointment
  • VOC Cert End Date - Cert to End of Month
  • Appointment Reminder Email - Submit Address to Activate

  • Identified Bugs/Known Issues in HuBERT

  • Checkboxes Deselect after Food Prescription Tab in Issue Benefits Selected (SUG-1701)

  • Reports

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July 2011 HuBERT Hints #1 (PDF: 249KB/6 pages)

  • Tips, Guidance & Best Practices

  • Release 2.13.07 Implemented on Saturday July 23, 2011
  • Time Baseline for Opening Screens Since Implementation of Release 2.13.05
  • Issuing the Last Set of Benefits to Postpartum Women
  • Issuing Before Recertifying and the 27-Day Rule

  • Identified Bugs/Known Issues in HuBERT

  • Conversion of a Varchar Data Type Error - Please Call Help Desk for Assistance (MN-634/SUG-1173)
  • 7th Set (Late Issuance) Auto-Suggested after Recertification Is Completed (SUG-1646)

  • Reports

  • End-of-Month (EOM) Will Be Available on July 20th in the Reports Environment

  • Correction

  • Error Corrected in the "When to Use Add Set Flow Chart"

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June 2011 HuBERT Hints #3 (PDF: 322KB/9 pages)

  • Tips, Guidance & Best Practices

  • Explanation of When the "Valid Benefits Still Available Through Issue Benefits" Message Displays
  • Revision Due to Changes in Release 2.13.05 of When to Use Add Set Flow Chart
  • Income Updated Automatically in HuBERT on July 1, 2011

  • Identified Bugs/Known Issues in HuBERT

  • "Conversion of a Varchar Data Type to a Datetime Data Type" Error in Issue Benefits (SUG-634/SUG-1773)
  • Last Date to Use Not Matching for Suggested Benefits (SUG-1710)
  • Nutrition Education Contacts Do Not Always Auto-Populate into SOAP Note (SUG-1417)
  • Unable to Add Blood Work in CGS if Delayed Blood Work Checkbox Selected Previously (SUG-1447) - Delayed Blood Work Checkmark Removed via SQL on Back-End
  • Breastfeeding Reason Not Saving (SUG-1709)

  • Reports

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June 2011 HuBERT Hints #2 (PDF: 227KB/6 pages)

  • Release 2.13.05

  • Installation of HuBERT Release 2.13.05 and the Training Database

  • Benefit Order

  • Reminder: HuBERT Quarterly Benefit Stock Order for July-September, 2011 due Tuesday, June 28

  • Tips, Guidance & Best Practices

  • Do Not Use the Delayed Blood Work Checkbox - Clarification of Process to Correct

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June 2011 HuBERT Hints #1 (PDF: 155KB/5 pages)

  • Benefit Order

  • HuBERT Quarterly Benefit Stock Order for July - September, 2011

  • Tips, Guidance & Best Practices

  • Do Not Use the Delayed Blood Work Checkbox

  • Reports

  • Training

  • Training Modules and Release Document for Release 2.13.05 Available on MDH WIC Website

  • Questions & Answers

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May 2011 HuBERT Hints #2 (PDF: 130KB/5 pages)

  • Tips, Guidance & Best Practices

  • Always Delete Food Items before Adding Other Items from Same Food Category - Can Inadvertently Over-Issue
  • VOC Cert End Dates Should Be Last Date of Month Cert Ends
  • Use Replace Instead of Reprint Function when Reissuing Benefits Issued at Another Agency/Clinic
  • Allow 5 Business Days when Adding New Users to HuBERT

  • Reports

  • End-of-Month (EOM) Completed - Reports Now Available
  • Staff Member Activity Report Now Available in Report's Environment's State Office Module
  • Use the HuBERT Change Request Form on the MDH WIC Website to Request Assistance with Ad-Hoc Reports
  • Limitations in Local Use Caption Design Makes Creating Ad-Hoc Reports Difficult

  • Hardware

  • What to Do if Liquid Spills on Laptops

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May 2011 HuBERT Hints #1 (PDF: 118KB/7 pages)

  • Tips, Guidance & Best Practices

  • Cannot Issue Additional Quarts with Acidophilus Milk and Cheese - Milk Won't Print on Benefits
  • Must Have Appropriate Risk Factors Based on WIC Category to Be Able to Assign Food Package
  • Do Not Terminate Participant when Printing VOC Document

  • Identified Bugs/Known Issues in HUBERT

  • Risk Factor 371 (Maternal Smoking) Not Assigning Correctly for Pregnant Woman (SUG-1550)
  • Unable to Use Quantity Arrow to Edit WIC Cheese; Must Type Amount into Field (SUG-1041)

  • Reports

  • How Do I Monitor Daily Participation Counts?
  • How Do I Know Who Was Issued Benefits on A Specific Date?
  • How Do I Know Which Participants Are Overdue and Due to Pick Up Benefits?
  • Use Only One Table When Working with the Ad-Hoc Report Generator
  • Report Tips
    • s

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April 2011 HuBERT Hints #2 (PDF: 116KB/8 pages)

  • Tips, Guidance & Best Practices

  • Fields Are Not Always Completed Correctly in Health Information for Infants
  • Auto-Calculated Expected Delivery/LMP Start Date Fields Should Not Be Over-Written
  • Fully-Breastfed Infants Must be 6 Months Old On or Before the Printed First Date to Use to Receive Supplemental Foods
  • 27-Day Rule - MUST Review Suggested Sets of Benefits before Printing
  • When to Use the Add Set Functionality

  • Identified Bugs/Known Issues in HUBERT

  • Nutrition Education Performance Issue (SUG-1304/1575)

  • Hardware

  • Replacement Equipment
  • Information about Purchasing Additional Signature Pad Styluses for Your Agency

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April 2011 HuBERT Hints #1 (PDF: 119KB/6 pages)

  • Tips, Guidance & Best Practices

  • Quick Reference for Current Known Benefit Issuance Issues and What You Should Do
  • Food Package III Checkbox Must Be Selected for Food Package III Options in Food Prescription
  • Pregnant Women Who Are Fully Breastfeeding Must Be Certified as Breastfeeding to Receive Correct Foods
  • Participant Search Shortcut

  • Identified Bugs/Known Issues in HUBERT

  • Time-Out Errors during Benefit Issuance Result in Two Sets of Benefits Writing to the Database

Please Note: Only 1 set prints and the participant is only counted once for the month. A Patch Release planned for Monday April 25, 2011)

  • Inconsistencies with High Risk and Risk Factor 201 (SUG-1307)

  • Data Conversion

  • When Participants with Only Converted Records Are Recertified, the System May Suggest Benefits for a Month the Participant Already Received Vouchers in CHIP

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March 2011 HuBERT Hints #2 (PDF: 183KB/9 pages)

  • Tips, Guidance & Best Practices

  • Guidance about the "Is This a New Pregnancy?" Question
  • Issuing Benefits to Some-Breastfeeding Women for Month Infants Turns 6 Months Old
  • Rules for System to Auto-Suggest Last Set of Benefits
  • Rules for System to Require Child's Food Package to Print Last Set of Benefits for Infant
  • Deleting Links between Mom and Infant
  • Update HuBERT Issues List Available on MDH WIC Web Site on April 1, 2011
  • Submit General Questions via MDH WIC Web Site

  • Identified Bugs/Known Issues in HUBERT

  • Residency Proof Not Displaying at Household Level (SUG-1470)
  • Proof of ID and Residency Deleted when Incomplete Cert Removed (SUG-1471))
  • Appointment Reminders for Appointments Scheduled at Other Clinic Sites than the Clinic the Participant Currently Belongs to Are Listing the Correct Clinic Site but Incorrect Address and City (SUG-1474)

  • Training

  • HuBERT Training Database Unavailable after 4 p.m. Friday, April 1

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March 2011 HuBERT Hints #1 (PDF: 170KB/6 pages)

  • Tips, Guidance & Best Practices

  • Changing Breastfeeding Women to Non-Breastfeeding
  • Risk Factor Availability and VOC Certifications
  • Partially Breastfeeding Multiples and Editing Mom's Food Package

  • Identified Bugs/Known Issues in HUBERT

  • Unable to Change WIC Type if Pseudo-Cert Created on Same Date (SUG-1019)
  • System Not Cycle-Adjusting Dates when User Tries to Cycle-Adjust to Household Member Other than Base Participant when Late Issuance and Member Just Recertified (SUG-1443)

  • Training

  • Release Document for patch Release 2.12.06
  • Training Database Unavailable on Monday, March 21 for Installation of Patch Release 2.12.06

  • CHIP/WIC START

  • Voucher Consignment File Listing and Voided Infant Manuals

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February 2011 HuBERT Hints (PDF: 129KB/7 pages)

  • Tips, Guidance & Best Practices

  • Close Participant Folders When No Longer in Use
  • Contact the Help Desk for ALL Issues
  • Replacement Plan Spreadsheet - Revised and Information about Using
  • Linking Women and Infants
  • Updating Proxies and Using Copy Demographics
  • Fluid Goat's Milk Now Printing 4 Quarts per Benefits Instead of 8

  • Identified Bugs/Known Issues in HUBERT

  • Small Font Size
  • Auto-Generated 1-3 Month Food Package for Infants Born at End of Month
  • Incorrect Proration Suggestions in Issue Benefits

  • Training

  • Correction to Release Document

  • Data Conversion

  • Proxies Not Converted for All Agencies
  • If Hemoglobin and Lead Values on Same Date in CHIP then Record Not Converted

  • Questions & Answers

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January 2011 HuBERT Hints (PDF: 123KB/7 pages)

  • Information for Agencies Currently Using HuBERT

  • Reset Local Reference Data Every Day
  • Errors and "Happy Clicking"
  • "Big Red X" Error Generated in Appointment Scheduling
  • Updating Information between Household Records
  • Loading the HuBERT Benefit Stock into the Printer

  • Training

  • HuBERT WebEx Review Sessions
  • Training Modules Will Not Be Provided for Sessions 9-12

  • HuBERT Benefit/Check Stock

  • Reminder: Do Not Have to Order HuBERT Stock
  • Destruction of CHIP Voucher Stock

  • Questions & Answers: New Questions Added to Web Site

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