HuBERT Logo - Mama Loon with Baby Loon on Back

2012 HuBERT Hints

MN WIC Program

December 2012 HuBERT Hints #1 (PDF: 172KB/3 pages)

  • Important Dates

  • Saturday, December 15, 2012 - New Formula – Pro-Phree – Added to HuBERT
  • Monday, December 24, 2012 - Christmas Eve – MN Help Desk Is Available
  • Tuesday, December 25, 2012 - Christmas Day – Help Desk Is Closed
  • Monday, December 31, 2012 - New Year's Eve – MN Help Desk Is Available
  • Tuesday, January 1, 2012 - New Year's Day – Help Desk Is Closed

  • Tips, Guidance & Best Practices

  • Local Use Codes Clear When WIC Category Changes

  • Hardware

  • New Guidance for Returning Hardware to CSC

  • Formula

  • Page 3: Pro-Phree

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November 2012 HuBERT Hints #3 (PDF: 172KB/7 pages)

  • Important Dates

  • Monday, December 3, 2012 - Changes to HuBERT: Formula, Materials Given, Nutrition Education Topics and Note Subjects
  • December 15, 2012 - Benefit Stock Orders for 1st Quarter Due

  • Tips, Guidance & Best Practices

  • Risk Factor 903 (Foster Care) - Change to CPA-Assign Only
  • Able to Issue Benefits to Infant Who Already Received Benefits for 6-Month Fully BF Food Package
  • Able to Reissue VOIDED Benefits in Issue Benefits - Do Not Have to Use Add/Replace
  • Calculation of Weeks Gestation by HuBERT vs. Using Gestation Wheels

  • Identified Bugs/Known Issues in HuBERT

  • Breastfeeding Reason(s) Stopped Clearing in Participant Folder (TOS-114)

  • Reports

  • Pre-Defined Reports Guidance: Unduplicated Reported Participation - BF Amt and Ethnicity/Race (Calendar Year) - CLD035
  • Ad-Hoc #6: Participants Certified during a Specified Date Range Revised
  • HuBERT Reports Guidance Revised
  • Data Dictionary – POSTPARTUM Table Revised

  • Training

  • Revised Training Modules
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November 2012 HuBERT Hints #2 (PDF: 179KB/5 pages)

  • Important Dates

  • Thursday, November 22, 2012 - Thanksgiving Day - MN Help Desk Is Closed
  • Friday, November 23, 2012 - Black Friday - MN Help Desk Is Available

  • Tips, Guidance & Best Practices

  • Verify Accuracy of Expected Delivery Date and Update as Appropriate in Health Information
  • Changes to Scan Documents
  • SQL to Import LMP Start Date for Postpartum Certifications Will Be Run Early on Thursday, 11/15/12

  • Identified Bugs/Known Issues in HuBERT

  • Holidays Defined for 2013 Are Displaying on the 2012 Calendar Grids in Schedule Appointments for Household (TOS-128)
  • ID Columns in the Maintain Medical Providers and Maintain Medical Clinic Screens Are Only Default-Displaying Two Digits (TOS-135)

  • Testing Release 2.17.05

  • Request for Local Agency Staff to Assist State with Testing Release 2.17.05

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November 2012 HuBERT Hints #1 (PDF: 224KB/6 pages)

  • Important Dates

  • Monday, November 12, 2012 - Observance of Veteran’s Day - MN Help Desk Is Available

  • Tips, Guidance & Best Practices

  • Reset Local Reference Data Every Day
  • Benefits Issued with a Printed First Date to Use (PFDTU) before the Effective Date of a New Food Item Will Result in Message that Food Item Is Not Active
  • Risk Factor 142 (Prematurity) Will Be Removed by the System if the New Calculation of Weeks Gestation Determines the Risk Factor Was Incorrectly Assigned
  • Make Sure to Select the Correct Answer on the Certification WIC Category Message When Certifying Postpartum Women - Potential Arithmetic Overflow Error if Wrong Pregnancy Linked to New Postpartum Record

  • Identified Bugs/Known Issues in HuBERT

  • SOAP Notes Are Calculating Percentiles from the CDC B-36 Grid Instead of the WHO 0-24 Grid for New Measurements (TOS-126)
  • Add Set Enabled When Last Set Already Issued – Displays "Unable to Locate Month" Error (SUG-1851/TOF-135)
  • The System is Suggesting Tri-Monthly Regardless of Issuance Frequency Selected (TOS-21)
  • Dates with Defined Business Hours and No Scheduled Resources Are Displaying Yellow in the Schedule Appointments for Household and View Appointments Screens

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October 2012 HuBERT Hints #2 (PDF: 123KB/3 pages)

  • Important Dates

  • Saturday, November 3, 2012 - Release 2.16.06 Installed on Production
  • Sunday, November 4, 2012 - Day Light Savings - Remember to Set Your Clocks Back One Hour!
  • Monday, November 5, 2012 - Training Database Unavailable

  • Tips, Guidance & Best Practices

  • Lactose Free Milk Option Added for Children 1-2 Years Old in Release 2.16.06
  • Canned Bean Can Size Corrected in Release 2.16.06
  • Soy September Replacement Food Items Removed

  • Identified Bugs/Known Issues in HuBERT

  • Unable to Issue Benefits for the Current Month to Fully-Breastfed Infant Who Has Received a Benefit for Supplemental Foods in a Future Month (SUG-1507)
  • Some Minor Issues Introduced by Release 2.16.06 - Please Refer to the Known Issues with Current HuBERT Releases Page on the MDH WIC Website

  • Reports

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October 2012 HuBERT Hints #1 (PDF: 123KB/4 pages)

  • Release 2.16.05

  • Release 2.16.05 and Training Materials

  • Tips, Guidance & Best Practices

  • Late Issuance of Soy Formula for September
  • "Oromo" Added to Language Drop-Down Lists
  • How the Risk Factor Checkbox Works

  • Reports

  • Data Dictionary - HOUSEHOLD Table Revised

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September 2012 HuBERT Hints #2 (PDF: 118KB/4 pages)

  • Release 2.16.05

  • Timeline for Release 2.16.05 and Training Materials

  • Tips, Guidance & Best Practices

  • Managing a Participant's Record if the Participant Dies

  • Reports

  • Update on Infoview Ad-Hoc Reporting Tool
  • Pre-Defined Reports Guidance - Weight Status of Women and Children Greater than 2 Years (BMI)
  • Pre-Defined Reports Guidance - Fruit and Vegetable Benefit Redemption Activity Summary
  • HuBERT Ad-Hoc Report Template #24 - New Participants
  • Ad-Hoc Templates #6, #7, and #19 Revised - Explanation of CreatedUserID vs. ModifyUserID in CERTCONTACT Table

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September 2012 HuBERT Hints #1 (PDF: 95KB/3 pages)

  • Important Dates

  • Saturday, September 15, 2012 - HuBERT Production Server Down for Maintenance
  • Monday, September 17, 2012 - 4th Quarter Benefit Orders Due

  • Tips, Guidance & Best Practices

  • Reminder: Role 10 – Referrals Allows Access to LSA Functionality NOT Ability for User to Assign Referrals to Participants

  • Identified Bugs/Known Issues in HuBERT

  • Benefit Issuance Cycle Re-Starts for Individuals without Other Members in Household if Recertified before Current Cert End Date (SUG-1646)

  • Reports

  • Hard Return in Notes and Alerts Results in "/n" Added to Text – Need to Be Aware if Using Text as Criteria in Reports

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August 2012 HuBERT Hints #3 (PDF: 329KB/13 pages)

  • Formula Information

  • Formula Information from Release 2.15.06 (pages 5-13)

  • Tips, Guidance & Best Practices

  • Please Provide Your First Name, Last Initial and Agency ID when Calling the Help Desk

  • Identified Bugs/Known Issues in HuBERT

  • New Food Packages Must Be Created for Participants with Current Food Packages that Include the Food Item: 1/2 Gallon Soy Beverage

  • Reports

  • Pre-Defined Reports Guidance – Summary Statistics

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August 2012 HuBERT Hints #2 (PDF: 165KB/4 pages)

  • Important Dates

  • Wednesday, August 15, 2012: End-of-Month (EOM) Run for July 2012 Reports

  • Identified Bugs/Known Issues in HuBERT

  • Issuing Benefits for Infant Turning One in October (TOF-152)

  • Reports

  • HuBERT Reports Guidance Revised
  • HuBERT Ad-Hoc Report Guidance #22: Some-Breastfeeding Women Who Are More than 6 Months Postpartum
  • HuBERT Ad-Hoc Report Guidance #23: Fully Breastfeeding Women
  • Data Dictionary – CASELOADCOUNT Table Revised

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August 2012 HuBERT Hints #1 (PDF: 166KB/5 pages)

  • Identified Bugs/Known Issues in HuBERT

  • "Unable to Locate Month" Error (TOF-135)
  • Scenario #1: Replacing Benefits after Changing Breastfeeding Amount
  • Scenario #2: PFDTU Same as Categorical Ineligibility Date
  • Scenario #3: Cert End Date Assigned by CPA for VOC is Not Last Date of the Month for Participants becoming Categorically Ineligible

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July 2012 HuBERT Hints #3 (PDF: 164KB/3 pages)

  • Important Dates

  • Monday, July 16, 2012 - End-of-Month (EOM) Run for June 2012 Reports
  • Friday, July 27, 2012 - FileZilla/FTP Site Unavailable Due to Maintenance

  • Tips, Guidance & Best Practices

  • Validations of Food Packages Occur when Created in the Food Package Tab - Not when Benefits Issued

  • Reports

  • HuBERT Ad-Hoc Report #21 (New) - Households with Member in Current Cert by Proxy Name
  • Data Dictionary - EDUCATIONCONTACTITEM Table Revised

  • Training

  • Session 3 - Manage Notes and Manage Alerts (Modules 2 and 3) Revised

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July 2012 HuBERT Hints #2 (PDF: 164KB/6 pages)

  • Tips, Guidance & Best Practices

  • Reminder: Release Document Details Bugs Introduced by Release 2.15.06 - Review pages 35-40
  • Delete, Don't Edit, Existing Infant Food Packages for Infants > 6 Months Old
  • Must Continue to Reset Local Reference Data Every Day
  • Issuing the Last Set of Benefits to Categorically Ineligible Participants
  • Clarification: Requesting Referral Maintenance Access for Users

  • Identified Bugs/Known Issues in HuBERT

  • "Index Out of Range" Error when Issuing Alternating Food Item Along with a Food Item Already Included in the Alternating Food Item (TOF-134)
  • "Unable to Locate Month" Error when Issuing Benefits to Categorically Ineligible Participants (TOF-135)

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July 2012 HuBERT Hints #1 (PDF: 96KB/3 pages)

  • Important Dates

  • Friday, July 27, 2012 - FileZilla/FTP Site Unavailable Due to Maintenance

  • Identified Bugs/Known Issues in HuBERT

  • Error Occurring when Capturing CPA Signature
  • Poor Signature Resolution in Benefit Details and Certification Details Windows

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June 2012 HuBERT Hints #3 (PDF: 124KB/4 pages)

  • Important Dates

  • Saturday, July 7, 2012 - Release 2.15.06 Available in Production

  • Reports

  • Reminder: Data and/or Report Requests Should Be Submitted to the State Using the HuBERT Change Request Form
  • HuBERT Ad-Hoc Report #20 (New): Appointments by Date and Creating Labels
  • Data Dictionary - PREGNANCY Tables Revised

  • Training

  • Session 11: Modules 1 and 2 - Referral Organizations and Program Topic Maintenance by Local Agencies Now Available

  • Formula Change

  • Similac Advance (23.2 oz pwd) Will No Longer Be Contract Formula as of October 1, 2012 - Participants Will No Longer Be Able to Receive

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June 2012 HuBERT Hints #2 (PDF: 185KB/3 pages)

  • Important Dates

  • Monday, June 18, 2012 - End-of-Month (EOM) Run for May 2012 Reports
  • Saturday, July 7, 2012 - Release 2.15.06 Implemented on Production - Release Document Available on MDH WIC Web Site

  • Reports

  • Upgrade to Security Configuration for FTP Site on June 19, 2012 - New Message Will Display When Connecting to FTP Site

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June 2012 HuBERT Hints #1 (PDF: 145KB/5 pages)

  • Important Dates

  • Monday, June 4, 2012 - Two New Formulas Added to HuBERT
  • Friday, June 15, 2012 - Deadline to Submit Quarterly Benefit Order
  • Wednesday, June 13, 2012 - Release 2.15.06 Document Available
  • Saturday, July 7, 2012 - Release 2.15.06 Still Planned for Implementation into Production

  • Tips, Guidance & Best Practices

  • Selecting the Correct Void Reason: "Printed in Error" versus "Printer Error"

  • Formula

  • Page 4: Gerber Good Start Nourish
  • Page 5: Similac Expert Care 24 Cal w/Iron

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May 2012 HuBERT Hints #2 (PDF: 188KB/3 pages)

  • Important Dates

  • Friday, June 15, 2012 - Deadline to Submit Quarterly Benefit Order
  • Wednesday, June 6, 2012 - Release 2.15.05 Document Available on MHD WIC Website
  • Saturday, July 7, 2012 - Release 2.15.05 Available in Production

  • Identified Bugs/Known Issues in HuBERT

  • Demographic Information Not Saving after CGS - Refresh Issue (SUG-784)

  • Reports

  • New "Monthly Participation" Page on MN WIC Website
  • Reports Link Added to Left Navigational Bar and Introduction Added to MDH WIC Reports Page

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May 2012 HuBERT Hints #1 (PDF: 188KB/4 pages)

  • Important Dates

  • Monday, May 14, 2012 - Formula Changes Available

  • Tips, Guidance & Best PracticesT

  • Benefit Issuance Reference Posted to HuBERT Training Sessions Page on MDH WIC Website
  • New Request for Supplies Form on the CFH Forms and Applications Page on the MDH Website

  • Identified Bugs/Known Issues in HuBERT

  • Appointments No Longer Display in Appointments Tab if Household ID Changed (SUG-1726)

  • Formula

  • Page 4: Pediasure Sidekicks Clear Available Monday, May 14, 2012

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April 2012 HuBERT Hints #4 (PDF: 105KB/3 pages)

  • Important Dates

  • Monday, April 30, 2012 - New Default Food Packages Available in HuBERT
  • Tuesday, May 1, 2012 - New Income Guidelines in HuBERT

  • Identified Bugs/Known Issues in HuBERT

  • High Risk Flag on Member Record Not Always Working Correctly - May Affect Ad-Hoc Reports Using MEMBER.HIGHRISK as criteria (SUG-1934)
  • Changes to the Insurance Type Field Made in the Certification Guided Script (CGS) Not Saving Upon Completion (SUG-1952)

  • Reports

  • CORRECTION: Upcoming High Risk Appointments Report - Requires Appointment Type(s) with Short Description of IND PICKUP not IND PU
  • Data Dictionary - FOODINSTRUMENTSET Table Revised

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April 2012 HuBERT Hints #3 (PDF: 148KB/5 pages)

  • Tips, Guidance & Best Practices

  • New Questions/Feedback Form on the CFH Forms and Applications Page on the MDH Website
  • General Nutrition Card 7 - Vitamin D Added to Materials Given
  • Why the Participant Folder May Be Slower to Open in HuBERT
  • VOC Creates Record in Infants Born from This Pregnancy - Need to Edit Record Not Add New

  • Reports

  • WIC-Allowed Stores by County and WIC-Allowed Pharmacies by County Reports
  • Upcoming High Risk Appointments Report - Requires Appointment Type(s) with Short Description of IND PICKUP

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April 2012 HuBERT Hints #2 (PDF: 285KB/4 pages)

  • Reports

  • Upgrade to Security Configuration for FTP Site on April 12, 2012 - New Message Will Display When Connecting to FTP Site
  • HuBERT Ad-Hoc Reports #20 (Stores by County) and #21 (Pharmacies by County) No Longer Work Due to Changes to Vendor Table

  • Security Reminder Update

  • HuBERT Security and Data Reminders

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April 2012 HuBERT Hints #1 (PDF: 315KB/7 pages)

  • Tips, Guidance & Best Practices

  • Release 2.14.08 - Slow Download
  • Issuance Scenarios Provided by Local Agencies and State Responses

1. Late Recerts

2. Add-A-Set

3. Postpartum Women with LDTU 6 Weeks after Due Date

4. 27-Day Rule

5. Changing PP Women's BF Status

  • Identified Bugs/Known Issues in HuBERT

  • "Index Was Out of Range" Error when Attempting to Generate Appointment Notice from Participant Folder (VRP-139)

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March 2012 HuBERT Hints #2 (PDF: 315KB/9 pages)

  • Important Dates

  • Saturday, March 31, 2012: Implementation of Release 2.14.08 into Production
  • Monday, April 2, 2012: Training Server Unavailable - Updating Database

  • Tips, Guidance & Best Practices

  • The Top 5 Questions to Ask Yourself Before Clicking the Issue Benefits Icon
  • You Can Use the Prescreen Calculator to Assess Income if Participant Not Currently Certified
  • CPAs Be Aware! Add Set May Result in Over-Issuance of Benefits
  • Options to Replace Note Draft Functionality
  • The Previous Food Package Is Viewable in the Certification Guided Script (CGS)
  • The HuBERT Hints Are On-Line - Use Ctrl+F to Easily Search for Topics
  • HuBERT User Request Form - Definitions of Roles

  • Reports

  • Infoview (Web-Based Crystal Reports) - Progress Report
  • Benefit Pickup Report - Participants Who Have Received Last Set of Benefits Do NOT Display
  • Data Dictionary - INCOMECONTACTADJUNCTIVEITEM Table Revised

  • Questions & Answers

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March 2012 HuBERT Hints #1 (PDF: 274KB/6 pages)

  • Important Dates

  • Saturday, March 10, 2012 - Implementation of Release 2.13.11 into Production
  • Sunday, March 11, 2012 - Day Light Savings - Set Clock Forward One Hour
  • Thursday, March 15, 2012 - Deadline to Submit Benefit Order
  • Friday, March 16, 2012 - Deadline to Submit Quarterly Referrals

  • Tips, Guidance & Best Practices

  • Do Not Save False Information to a Participant Record - Write an Alert if Information Should Be Updated
  • Do Not Add "Fake" Participants to the Production Database - Request Training Computer if Needed
  • Delayed Blood Work Checkmark Removed via SQL on Back-End
  • Remember to Delete Appointments at Other Agencies When Participant Transfers to Your Agency

  • Hardware

  • Help Desk Should Be Called When Equipment Replacement Is Necessary Due to Malfunction/Failure

  • Reports

  • Ad-Hoc Reports Are Saved to Computer - Should Be Backed Up onto Flash Drive
  • Data Dictionary - BLOODWORK Table Revised

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February 2012 HuBERT Hints #3 (PDF: 283KB/6 pages)

  • Important Dates

  • Thursday, March 1, 2012 - Changes to Food Items: EnfaCare and Juice

  • Tips, Guidance & Best Practices

  • Infants Turning One in Next Benefit Issuance - Issuing an Infant vs. Child Food Package

  • Hardware

  • Changes to Automation Equipment Request Form

  • Identified Bugs/Known Issues in HuBERT

  • Benefits Printing for One Day Which Overlaps Last LDTU (Last Date to Use) - SUG-1818/1937
  • HuBERT Not Consistently Auto-Suggesting Last Set of Benefits for Postpartum Women and 5 Year Old Children - Fixed in Release 2.15 - SUG-1911
  • "Unknown" Is Default Selection for Ever Breastfed When Certifying Non-Breastfeeding Women - SUG-1936

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February 2012 HuBERT Hints #2 (PDF: 161KB/4 pages)

  • Important Dates

  • Monday, February 20, 2012 - President's Day - Help Desk Is Available
  • Friday, March 16, 2012 - Submit Quarterly Referral Changes
  • Monday, April 2, 2012 - Release 2.14.06 Deployed in Production

  • Tips, Guidance & Best Practices

  • HuBERT Benefit Stock Order Form Now On-Line
  • Reminder - Do Not Use Delay of Blood Work Checkbox

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February 2012 HuBERT Hints #1 (PDF: 648KB/7 pages)

  • Important Dates

  • Monday, February 20, 2012 - President's Day - Help Desk Is Available

  • Tips, Guidance & Best Practices

  • Reports

  • Value of Benefits Redeemed by County of Issuance - FFY2011 Report
  • You Can Use State Office or Central Administrative Site in the Reports Environment to View Participant Records
  • Creating Ad-Hoc Reports - Some General Information
  • Data Dictionary - CERTCONTACT and MEMBER Tables Revised

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January 2012 HuBERT Hints #2 (PDF: 316KB/6 pages)

  • Important Dates

  • Monday, January 16, 2012 - All Training Environment Logins Reset
  • Monday, January 16, 2012 - End-of-Month (EOM) Run for December Reports
  • Monday, January 30, 2012 - Training Server Down for Updating

  • Tips, Guidance & Best Practices

  • General Reminders about Updating Health Information in the Participant Folder
  • Social Security Card Added to ID Proof Drop-Down in Demographics for Women
  • Incorrect E-Mail Addresses Affect Sending of Reminder Email Messages for All Agencies

  • Identified Bugs/Known Issues in HuBERT

  • Unable to Assign Risk Factor 372 - Illegal Drug Use for Pregnant Women (VRP-61)

  • Reports

  • Questions & Answers

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January 2012 HuBERT Hints #1 (PDF: 242KB/4 pages)

  • Important Dates

  • Monday, January 16, 2012 - Martin Luther Kind Day - MN Help Desk Is Available

  • Tips, Guidance & Best Practices

  • ALL Training Database Logins Will Be Reset on Monday, January 16, 2012
  • Make Sure Benefit Stock Is Inserted into Printer Correctly
  • The Cert End Date for All VOCs Should Be the Last Date of the Month in which the Cert Ends

  • Reports

  • How to Estimate Your Unduplicated Count

  • Formula

  • Additional Formula Changes that Were Available Tuesday, January 3, 2012

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