2016 HuBERT Hints

HuBERT Logo - Mama Loon with Baby Loon on Back

2016 HuBERT Hints


MN WIC Program


December 2016 HuBERT Hints #3 (PDF)

Important Dates
- Monday, December 26, 2016 – Christmas Day Observance - State Office and MN Help Desk are CLOSED

- Monday, January 2, 2017 – New Year’s Day Observance - State Office and MN Help Desk are CLOSED

- Monday, January 16, 2017 – Martin Luther King Day - State Office CLOSED and MN Help Desk AVAILABLE

- Saturday, January 21, 2017 – Release 2.27 Installed on Production

Release 2.27
- Release 2.27 Installed on Production on Saturday, January 21, 2017

Reports
- Annual & End-of-Month (EOM) Reports Are Available in Infoview

- New and Revised Infoview Report Templates

- New and Revised Infoview Report Templates

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December 2016 HuBERT Hints #2 (PDF)

Important Dates
- Thursday, December 15th – First Quarter MN WIC HuBERT Benefit Stock Order Due

- Monday, December 26th – Christmas Day Observance - State Office and MN Help Desk are CLOSED

- Monday, January 2nd – New Year’s Day Observance - State Office and MN Help Desk are CLOSED

Tips, Guidance & Best Practices
- MN Help Desk Email Currently Not Available

Reports
- New and Revised Infoview Report Templates

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December 2016 HuBERT Hints #1 (PDF)

Important Dates
- Thursday, December 15th – First Quarter MN WIC HuBERT Benefit Stock Order Due

My MN WIC APP
- Infoview Report Available: Households Registered to Receive Mobile App Messages

- Question: If Nutrition Education is scheduled, how does the app know the participant came? What triggers the app not to send a “missed appt” message following a nutrition education visit?

- Question: Why am I not receiving mobile app notifications on my iPhone?

Tips, Guidance & Best Practices
- Deactivate Inactive Users in HuBERT

- Incomplete MCAs Can Cause Error when Trying to Complete CGS

Reports
- New Data and Reports Available on the MDH WIC Website and in Infoview 4.1

- New and Revised Infoview Report Templates

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November 2016 HuBERT Hints #3 (PDF)

Important Dates
- Thursday, December 15th – First Quarter MN WIC HuBERT Benefit Stock Order Due

My MN WIC APP
- Infoview Report Available Next Week: Households Registered to Receive Mobile App Messages

Tips, Guidance & Best Practices
- Windows 10 and HuBERT

Reports
- Infoview 4.1

- New and Revised Infoview Report Templates

Back to Top


November 2016 HuBERT Hints #2 (PDF)

Important Dates
- Wednesday, November 16 – Infoview 4.1 Now Available

- Thursday, November 24 – Thanksgiving Day - State Office and MN Help Desk Closed

- Friday, November 25 – Black Friday - State Offices are CLOSED; MN Help Desk is AVAILABLE

My MN WIC APP
- What to Do if Proxies Registered for Mobile App Messages Change

Reports
- Infoview 4.1 Now Available

- Annual & End-of-Month (EOM) Reports Now Available in Infoview

- New and Revised Infoview Report Templates

Back to Top


November 2016 HuBERT Hints #1 (PDF)

Important Dates
- Friday, November 11 – Tuesday, November 15: Infoview Migration to 4.1 Platform – Infoview UNAVAILABLE

Friday, November 11 – Veterans’ Day: State Offices are CLOSED; MN Help Desk is available

My MN WIC APP
- Frequently Asked Questions

Reports
- Migration of Infoview to 4.1 Platform

- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Back to Top


October 2016 HuBERT Hints #2 (PDF)

Important Dates
- Tuesday, November 1, 2016 – Update to My Minnesota WIC App Available

- Sunday, November 6, 2016 – Daylights Savings Ends (set clock back one hour)

- Friday, November 11 – Tuesday, November 15, 2016 – Migration of Infoview to 4.1 Platform; Infoview UNAVAILABLE

Food Finder App
- Upgrade to My Minnesota WIC App Available November 1, 2016

Tips, Guidance & Best Practices
- Blocking Off Time in HuBERT Appointment Scheduling – Some Clarifications

Reports
- New Infoview Report Templates

Back to Top


October 2016 HuBERT Hints #1 (PDF)

Food Finder App
- Fix for Issue with Scanner in Food Finder App for iPhones Updated to iOS 10

Tips, Guidance & Best Practices
- Blocking Off Time in HuBERT Appointment Scheduling

Reports
- Infoview 4.1 Training Modules Now Available on the MDH WIC Website

- New Data and Reports Available on the MDH WIC Website and FileZilla

Back to Top


September 2016 HuBERT Hints #4 (PDF)

Important Dates
- Saturday, October 1, 2016 – Release 2.26 Installed on Production

- Tuesday, October 4, 2016 – HuBERT Training Database Unavailable – Data Refresh and Maintenance

Release 2.26
- Release Reminders and One New Back-End Change Added to Release

Reports
- New County, CHB & City of Residence Indicators/Summary Reports Available on MDH WIC Website

- New Infoview Report Templates

Back to Top


September 2016 HuBERT Hints #3 (PDF)

Food Finder App
- Issue with iPhone iOS 10 Update and Scanner in Food Finder App

Hardware
- Return Unused Hardware to CSC

Reports
- New Agency and Grantee Indicators/Summary Reports Available in FileZilla

- Tentative Timeline for Migration to Infoview 4.1

- New Infoview Report Templates

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September 2016 HuBERT Hints #2 (PDF)

Important Dates
- Thursday, September 15, 2016 - 4th Quarter Benefit Stock Orders Due

- Saturday, October 1, 2016 – Release 2.26 Installed on Production

Reports
- New and Revised Infoview Report Templates

Back to Top


September 2016 HuBERT Hints #1 (PDF)

ITips, Guidance & Best Practices
- Initial Contacts and How to Perform them Correctly

Reports
- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Back to Top


August 2016 HuBERT Hints #3 (PDF)

Important Dates
- Saturday, October 1, 2016 – Release 2.26 Installed on Production

Identified Bugs/Issues in HuBERT
- Follow-up: Staff ID Not Saved to HuBERT for Any Activities Completed on Monday, July 25, 2016

Hardware
- What do Do if Having Printer Issues

Reports
- New and Revised Infoview Report Templates

Back to Top


August 2016 HuBERT Hints #2 (PDF)

Important Dates
- Saturday, August 20, 2016 – Medical Formula Updates to HuBERT

Reports
- New and Revised Infoview Report Templates

Back to Top


August 2016 HuBERT Hints #1 (PDF)

Food Finder App - Important!
- Issue Whereby Food Finder App Not Working Correctly on Android Phones - FIXED

Identified Bugs/Issues in HuBERT
- Staff ID Not Saved to HuBERT for Any Activities Completed on Monday, July 25, 2016

Reports
- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Back to Top


July 2016 HuBERT Hints #2 (PDF)

Important Dates
- HuBERT and Infoview Unavailable July 23 – 24 Due to Server Maintenance

Tips, Guidance & Best Practices
- Unknown Certificate Message Will Display when Connecting to FileZilla/FTP Site after Server Maintenance Has Been Completed

Back to Top


July 2016 HuBERT Hints #1 (PDF)

Important Dates
- Saturday, July 23 and Sunday, July 24, 2016 - HuBERT Unavailable due to Server Maintenance

Tips, Guidance & Best Practices
- Access to System Admin System Access Logs Removed

- Reminder – Manually Mark Appointments as Kept for Participants Not Issued Benefits

- The Help Desk Is Your First Call for Assistance

Reports
- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Back to Top


June 2016 HuBERT Hints #2 (PDF)

Training
- Build Clinic Calendar Training Manual

Tips, Guidance & Best Practices
- Deactivate Inactive Users in HuBERT

- Important! Daily Reset of Local Reference Data

- Complete Health Information before Assigning Risk Factors

Reports
- New and Revised Infoview Report Templates

Formula Change
- Maximum Amounts Changed for Two Gerber Good Start Soy Formulas

Back to Top


June 2016 HuBERT Hints #1 (PDF)

Reports
- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Formula Change
- Boost Glucose Control

Back to Top


April 2016 HuBERT Hints #1 (PDF)

HuBERT Update
- Two Other Changes Included in the April 9th Update

Tips, Guidance & Best Practices
- Please Return Hardware to CSC; Not State Office

Reports
- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Formula Changes
- Neocate Splash Unflavored

Back to Top


March 2016 HuBERT Hints #2 (PDF)

Important Dates
- Saturday, April 9, 2016 - HuBERT Update

HuBERT Update
- Changes Made to HuBERT Back-End on April 9, 2016

Tips, Guidance & Best Practices
- Similac Alimentum Powder Label and Container Size Change

- The Pending Proof of Income Checkbox Must Be Selected to Limit Issuance to One Month

Reports
- New and Revised Infoview Report Templates

Back to Top


March 2016 HuBERT Hints #1 (PDF)

Important Dates
- Tuesday, March 8, 2016 – HuBERT Training Database Unavailable – Data Refresh and Maintenance

- Sunday, March 13, 2016 – Daylight Saving Time Begins - Set Clock Forward

- Tuesday, March 15, 2016 – Benefit Stock Orders Due

Tips, Guidance & Best Practices
- HuBERT Training Database Refresh & Maintenance

- Select from the Fixed Nighttime Location Drop-Down List – Do Not Type into Field

- Deactivate Inactive Users in HuBERT

Reports
- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Formula Changes
- Description Changes and One New Formula

Back to Top


February 2016 HuBERT Hints #2 (PDF)

Tips, Guidance & Best Practices
- Training Computers

- Remove Certification if CGS Started for Incorrect Participants

Identified Bugs/Issues in HuBERT
- Pseudo-Certs Setting Reason Not Present to NULL and Removing Radio Button Display when Physical Presence is “N” (TTY-47)

- Mid-certification Assessment (MCA) Due Report Listing Participants Based on Agency where Certification Occurred, NOT Current Agency (TTY-46)

- Risk Factor 201 Removed from Postpartum Woman's Record when
Infant(s) Born from This Pregnancy Button Selected (TTY-45)

Reports

- New and Revised Infoview Report Templates

Back to Top


February 2016 HuBERT Hints #1 (PDF)

Tips, Guidance & Best Practices
- Risk Factor 425X Should Never Be Assigned at Cert/Recert

- The Help Desk Is Your First Call for Assistance with HuBERT

Identified Bugs/Issues in HuBERT
- Error When Running Reports in Infoview

Reports
- Revisions Made to the Reports & Data Page on the MDH WIC Website

- New Data and Reports Available on the MDH WIC Website and FileZilla

- New and Revised Infoview Report Templates

Formula Changes
- Two New Formulas and One Formula Made Inactive

Back to Top


January 2016 HuBERT Hints #2 (PDF)

Training
- Revised HuBERT Training Modules

Identified Bugs/Issues in HuBERT
- WIC Type Not Changing Correctly for Infants Recertified on Day Before First Birthday (TTY-44)

Reports

- New and Revised Infoview Report Templates

Back to Top


January 2016 HuBERT Hints #1 (PDF)

Important Dates
- Monday, January 18, 2016 - Martin Luther King Jr Day - MN Help Desk Is Available

Tips, Guidance, & Best Practices
- Late Issuance for Participants with PFDTU of December 29th – 31st

Identified Bugs/Issues in HuBERT
- For WIC Agencies Affected by MN.IT Services Network Slowdown or Outage

- MCA Due Date is Dropping for Infants Recertified Prior to One Year of Age when WIC Type is Changed from Infant to Child during End-of-Day (TFV-36)

- Unable to Save as PDF in HuBERT Reports (TTY-41)

- MCA GS and CGS Icons Active at Same Time (TMP-36)

Reports

- New and Revised Infoview Report Templates

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