Mid-certification Assessments

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Mid-Certification Assessments

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blood, bloodwork required message, error - no height/weight measurement contact in CGS, guided script, MCA

Question: How should we correct an incomplete MCA if we receive a message regarding "bloodwork required" and don't know the blood value?

If this occurs, since you won't be able to end the MCA (by clicking the icon of a hand in front of a stop sign) without the blood value, you should Remove Mid-certification Assessment and write a note documenting why this was done. This way, when the participant comes back for their next recertification, they will be able to open the CGS without the risk of not being able to complete it, having to remove the cert, remove the MCA and start the recert over.

Please note, there is no need to correct an incomplete MCA if the participant is no longer in a current certification period.

January 2017 HuBERT Hints #1

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Incomplete MCAs Can Cause Error when Trying to Complete CGS

We’ve had a number of Help Desk tickets recently whereby users are receiving a "No height/weight measurement contact was found for current certification attempt" error when reviewing the certification for errors.

This is the result of the MCA Guided Script (GS) not being completed correctly. In order for the MCA GS to be completed, and a Completed Date to be recorded to the database, you must click on the End Mid-certification Assessment icon (NOT the "door" icon which simply closes the MCA GS) once you are done with the MCA GS.

An Infoview report template, INCOMPLETE MCAs, has been developed to help identify participants that currently have a MCA GS that has been started and doesn't have a Completed Date (available in the INFOVIEW TEMPLATES >> Agency Management >> Audits/Chart Review folder).

Please note that when we ran this for all agencies in the state there were only 68 participants since May 1, 2016. However, the process for correcting this error once the certification has been started has multiple steps requiring the incomplete certification to be removed, the incomplete MCA to be removed, and then the CGS to be completed again [if necessary, steps for this are available on the Identified Issues with Current HuBERT Releases page in the What You Should Do section under the topic MCA GS and CGS Icons Active at Same Time (TMP-36)].

To avoid this extra work, we encourage you to proactively complete the MCAs for the participants listed in the report output. To do this, simply run the report, open the Participant Folder for participants listed on the report, open the MCA GS and click the End Mid-certification Assessment icon. The MCA Completed Date will display as the date you clicked on this icon.

Once the MCA has been completed correctly, you should document the actual Completed Date in a General Note with Mid-certification Assessment (MCA) as the subject. The actual Completed Date is the MCA Start Date (the date the MCA was started and would have been completed if completed correctly) on the report output.

December 2016 HuBERT Hints #1

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Use the Mid-certification Assessment Guided Script (MCA GS) for ALL Participants Certified for One Year

There appears to be some confusion about which participants the MCA GS should be used for since it was implemented at the same time as the one-year certification for children. The MCA GS should be used for all participants that are certified for one year who require a midcert, including:

  • Infants
  • Children
  • Breastfeeding Women

Any changes made to a participant’s record during a midcert should be performed in the MCA GS and NOT the participant folder. When changes are made and saved in the MCA GS, the system records both the date and staff ID. This information is then displayed in the Certification History tab.

If the MCA GS is not completed for a midcert, the system will have no record that the midcert was ever completed, and the following will occur:

  • The CPA Review alert reminding you that a midcert is due will continue to display
  • The Midcert Completion date on the Participant List Show Details panel will not display
  • The MCA Reports showing completed midcerts will not be correct

January 2014 HuBERT Hints #1

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DO NOT Enter Anthropometric Measurements for Mid-certification Assessments (MCAs) into Participant Folder – Always Enter into MCA Guided Script (GS)

The system requires a blood record in order for the MCA GS to be completed. If blood is entered into the Participant Folder before the MCA GS is started, the system does not recognize the blood record and the MCA GS cannot be completed (this functions the same as entering a blood record into the Participant Folder before starting the Certification Guided Script).

If you enter a blood record into the Participant Folder on the same date the MCA GS is started, the Add button is disabled in the Blood tab. If this occurs, in order to be able to complete the MCA GS, you will need to:

  • Click on Height, Weight, and Blood in the MCA GS
  • Click the Blood tab
  • Click the Edit button
  • Enter a different value or select a different option from the Reason Blood Work Was Not Collected (depending on whether you entered a value or selected from the drop-down when entering bloodwork into the Participant Folder)
  • Click OK to save the edited record
  • Click Close and you should receive the checkmark for the Height, Weight, and Blood section
  • Click on Height, Weight, and Blood in the MCA GS
  • Click the Blood tab
  • Click the Edit button
  • Re-enter the correct value or re-select the correct option from the drop-down
  • Click the OK to save the correct edited record
  • Click Close

In order to avoid having to do this, please only enter anthropometric measurements into the MCA GS if a participant is due for a MCA.

NOTE! Although the above is specific to height/weight/blood, all changes made to a participant’s information should be made in the MCA GS if the participant is due for a Mid-certification assessment.

July 2013 HuBERT Hints #1

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