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contact date

Previous Referral Dates Not Allowed in CGS (TMP-40)

Description: When entering a Contact Date into the Certification Guided Script (CGS), the system will not allow a date before the current date to be entered. If a previous date is entered, upon ending the certification, the Event Log will display indicating that "No referrals found for current certification".

Explanation: This is due to the system verifying the Contact Date instead of the Created Date for the referral.

What you Should Do: If you need to enter a previous Contact Date for a referral, you can edit the referral in the Participant Folder on the same date the certification is completed.

Resolution: This issue has been added to the issues queue.

Identified Issues - Posted 2/24/14

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