OTP Complaint Form

OTP Complaint Form

To assist you with your complaint, the Minnesota Department of Health asks that you complete this form and submit it, with your written statement, via U.S. Mail to:

Occupational Therapy Practitioners
Health Occupations Program
Minnesota Department of Health
P.O. Box 64882
St. Paul, Minnesota 55164-0882

Based on the information you provide, an investigation will be conducted. Please type, or print clearly, using black ink.

Information about the person making the complaint:

Your Name: (first/middle/last) ______________________________________________

Check One:_____Mr. _____Mrs. _____Ms. _____Dr.

Your Address:___________________________________________


This address is: (check one) _____ Home _____ Business _____ School _____ Organization

Your Telephone Numbers:

Home: (_____)____________________

Business: (_____)____________________

Pager: (_____)____________________

Cell: (_____)____________________

Fax: (_____)____________________

Your Birth Date: _____/_____/_____

Is this complaint on your own behalf? Yes / No (Circle one)

If you answered "no" to the above question, please provide the following information concerning the consumer for whom you are filing this complaint:

Information about the Consumer:

Consumer Name: (first/middle/last) _________________________________________

Check One:_____Mr. _____Mrs. _____Ms. _____Dr.

Their Address:_________________________________________


This address is: (check one) _____Home _____Business

_____School _____Organization _____Residential Facility

Their Telephone Numbers: Home: (_____)____________________

Business: (_____)____________________

Pager: (_____)____________________

Cell: (_____)____________________

Fax: (_____)____________________

Their Birth Date: _____/_____/_____

Please check if you are:
_____Another Professional Reporting
_____Practitioner Self Reporting
_____Practitioner's Supervisor

Information about the Practitioner who is the subject of the complaint:

Practitioner Name: (first/middle/last) _____________________________________

Check One: _____ Mr. _____ Mrs. _____ Ms. _____ Dr.

Practitioner's Address: _______________________________


This address is: (check one) _____Home _____Business
_____School _____Organization

Practitioner's Telephone Numbers:

Home: (_____)____________________


Pager: (_____)____________________

Cell: (_____)____________________

Fax: (_____)____________________

Practitioner's Birth Date: _____/_____/_____

Practitioner Gender: _____Male _____Female

Name of Practitioner's Organization or Business: ______________________________________________________

Address of Practitioner's Organization or Business: _____________________________________________________

Occupational Therapy Practitioner Special Information:

1. What was the consumer's reason for attending occupational therapy? _______________________________________________________

2. For how many months/years did the consumer attend occupational therapy? _______________________________________________________

3. Describe the Practitioner:

Occupational Therapist (OT) ____________________
Occupational Therapy Assistant (OTA) ____________________
Don't know ____________________

4. If this complaint relates to therapy treatment, did the practitioner use one or more of the following modalities during therapy? Check all that apply.

_____ Electrical Stimulation (TENS)
_____ Hot Packs
_____ Cold Packs
_____ Ultrasound devices
_____ Paraffin baths
_____ Baths
_____ Other (Please explain)


5. Describe the treatment site:

________School ________Clinic ________Hospital

________Long Term Care ________Other (Please describe)

6. Was the consumer also being treated by other licensed health care professional(s) at the same time? (Include physicians). If yes, then state name/address/phone number of professionals.





Narrative description of your complaint: On separate sheets, please describe what occurred, where and when the incident transpired and who was involved. Include in your narrative your relationship to the practitioner, where the practitioner was employed at the time of the incident, and any previous or subsequent encounters you may have had with the practitioner. If possible, please include the identities and phone numbers of anyone who may have either witnessed the incident or have additional information regarding either the incident or the practitioner. Please include copies of any supporting documents you may have. Please sign and date each narrative page. Your rights are described under the Tennessen Warning included with this form.

What would you like to see happen to resolve this complaint?




The information I have given is true and accurate to the best of my knowledge and may be used as stated in this form.

Signature: _____________________________________________

Date: _________________________________________________

Under the Minnesota Government Data Practices Act, information given to the Minnesota Department of Health (MDH) as part of an active investigation of a complaint against a practitioner is confidential. Such information is for the use of the MDH in the evaluation of the complaint, and if necessary, bringing legal action against the practitioner. In some circumstances, investigative information received from you about a practitioner may be disclosed to certain other persons or entities, including the Attorney General's Office, the Office of Administrative Hearings, members of any advisory council, any subsequent reviewing court and any other government agency deemed necessary by the MDH.

As a consumer, you are not required to cooperate with the MDH, but not cooperating could hamper our ability to investigate the matter. Practitioners regulated by MDH are required by statute to cooperate with an investigation by the MDH. A practitioner refusing to cooperate may result in the MDH taking disciplinary action against the practitioner.

After an investigation is closed, the investigative data is classified as private data pursuant to Minnesota Statute 13.41. Orders for hearing and specification of a final disciplinary action are public data pursuant to Minnesota Statute 13.41.

Client Records Waiver Authorization
(please complete, sign and date)

(Client's physician, clinic, or applicable provider)

Having been informed of my rights under the Minnesota Government Data Practices Act, I authorize the physician, clinic or applicable provider named above to furnish a copy of my records in their possession, to allow those records to be inspected and/or copied by the MDH, and any other appropriate state or government agencies. I further authorize the physician, clinic, or applicable provider named above to testify without limitation as to any and all of their findings and/or treatment referred to in said records. I release the MDH, its agent(s), and the agent(s) of the Attorney General's Office representing the MDH from liability for so releasing said records or testifying, and I waive my privileges afforded me by the law relating to the disclosure or introduction into evidence of health information.

This consent is subject to express revocation at any time except to the extent that action has been taken in reliance on this consent. Unless express revocation is made, this consent is revoked upon conclusion of the MDH's investigation. A photocopy of this release shall be as valid as the original. I also agree to permit and hereby authorize the MDH to use my name and/or records in any legal proceeding arising out of this matter.

NAME: (please print) __________________________________

DATE: ___________________________

SIGNATURE authorizing release of information:

If not signed by the client involved in the matter, what is your relationship to the client?

Updated Friday, November 26, 2010 at 11:14AM