Managed Care Demonstration Project RFP

Defining Quality of Care Complaints Subject to Peer Protection Confidentiality


In 2016 the Minnesota Legislature passed a law (Chapter 189, Article 20, Section 4) directing the Commissioner of Health to consult with interested stakeholders to define complaints that are subject to peer protection confidentiality in accordance with state and federal law.


The Minnesota Department of Health Managed Care Systems Section is seeking information on defining quality of care complaints about Health Maintenance Organizations (HMOs) that are subject to peer protection confidentiality. The definition must comply with state and federal law and will be used by the Managed Care Systems Section in the application of HMO regulations.

You can respond to this request for information by completing the Survey form (Word). MDH will accept information from interested stakeholders from November 27 through December 8, 2017.

Please submit information via email to:


If you have question or would like the materials in another format, please contact the Managed Care Systems Section at (651) 201-4754 or

Updated Monday, November 27, 2017 at 11:43AM