Quality Assurance Reports

This document describes: 1) how to access and run quality assurance reports; 2) the report used to identify duplicate clients and how to report duplicate clients to MDH; 3) the reports used to identify missing/incomplete information and how to make corrections; and 4) how to save, download and print reports from Minnesota CAREWare.

Quality Assurance Reports (PDF)

Required Fields in Minnesota CAREWare

This document describes the fields required in Minnesota CAREWare, identifies which fields are cross-provider (can be viewed/edited by all providers serving a particular client), and the frequency with which data entry/submission is required.

Required Fields in Minnesota CAREWare (PDF) REVISED 11/2013

Minnesota CAREWare User Manual

The Minnesota CAREWare User Manual has now been updated. We will continue to expand the manual with additional information.
You may download either the full user manual, or a specific section. 

Minnesota CAREWare User Manual (PDF) REVISED 1/2015

The Basics (PDF)
Demographic Information (PDF) REVISED 12/2014
Service Information (PDF) REVISED 12/2014
Annual Review Information (PDF) REVISED 1/2015
Form I (PDF)
Clinical Information (PDF)
Reports (PDF)
Administrative Functions (PDF)

CAREWare Training Slides: (PPT)

HRSA Resources for Standard CAREWare

For standard CAREWare user manuals, webcast trainings and supporting documentation, visit HRSA’s Ryan White CAREWare website.

hrsa training manual web page


For user manuals, click on the link for Supporting Documentation

hrsa web page with training manuals link

Support related to the standard CAREWare application is available Monday-Friday from 12:00 – 5:00 p.m., Eastern Standard Time.
Support is available through:

  • A toll-free helpline at 1-877-CWHELP1 or 1-877-294-3571
  • A dedicated RW CAREWare email address at

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