Reporting Suspected Foodborne and Waterborne Illness

on this page:
Why should I call the hotline?
What do I need to know before I call?
What are the hotline hours?
What happens after I call?
Hotline print materials

To report a suspected foodborne or waterborne illness call
1-877-FOOD-ILL (1-877-366-3455) from within Minnesota.

Why should I call the hotline?

  • Your call to the hotline helps us identify foodborne illness outbreaks in Minnesota and prevent the spread of illness to others.

What do I need to know before I call?

  • Foodborne illness often occurs 1 to 4 days after eating contaminated foods.
  • Waterborne illness usually occurs 2 to 14 days after swimming in or drinking contaminated water.
  • Hotline staff will ask you about your symptoms, and the foods you ate and where you ate them in the 4 days before your illness began. They will also ask if you drank any well water or went swimming in the 2 weeks before your illness.
  • All information we collect about your illness is private. We will not release your name to anyone outside the public health system without your permission.

What are the Hotline Hours?

  • The Foodborne Illness Hotline is staffed from 8:00 am to 4:30 pm Monday through Friday (not including Holidays).
  • If someone is not available to take your call, please leave a confidential voice message with your name and daytime telephone number. We will return all messages left after normal business hours the next working day.
  • You may also e-mail your illness report. Please include your name and daytime telephone number in your message.

What happens after I call?

  • We will forward your report to the environmental health staff responsible for inspecting the restaurants, delis and grocery stores you mention.
  • All information we collect about your illness is private. We will not release your name to anyone outside the public health system without your permission.
  • We may ask you for a stool sample so that we can determine what is making you ill.

To report a suspected foodborne or waterborne illness call 1-877-FOOD-ILL (1-877-366-3455) from within Minnesota.

Updated Wednesday, 09-Jul-2014 08:55:11 CDT