Help and Technical Assistance - Public Health Practice Section - Minnesota Dept. of Health

Help and Technical Assistance from the Center for Public Health Practice

I Would Like Help With...
Everyday Business
Workforce Development
Creating a Culture of Quality Improvement
Planning a QI Project
Performance Management
Community Engagement

Everyday Business

LPH Act Grant: The Local Public Health Act grant provides funding to community health boards and tribal governments in Minnesota. For more information, visit Local Public Health Act, or contact DeeAnn Finley (651-201-4551).

Sharing Services with Others (e.g., cross-jurisdictional sharing, governance, administrative change): MDH has provided a set of planning and communication tools to assist community health boards who are exploring or planning changes to governance or administration. Many tools will also be useful for the exploration of cross-jurisdictional arrangements more generally. For more information, visit Considerations for Shared Governance Structures, or contact the Center for Public Health Practice (651-201-3880).

Community Health Assessment: Staff from the Public Health Practice Section are available to help with the community health assessment process. For more information, contact the Center for Public Health Practice (651-201-3880).

Community Health Improvement Planning: Staff from the Public Health Practice Section are available to help with the community health improvement plan, including priority selection, writing SMART objectives, and community engagement. For more information, contact the Center for Public Health Practice (651-201-3880).

Self-Assessment against Public Health Standards: Public health nurse consultants from the MDH Public Health Practice Section are available to support tribal health departments and community health boards through the process of assessing performance against national standards. For more information, visit LPH Assessment and Planning: Organizational Self-Assessment, or contact your region's public health nurse consultant.

Strategic Planning Consultation and Facilitation: Staff from the MDH Public Health Practice Section have been trained and are available to facilitate the strategic vision and goals section of the planning process for community health boards and tribal public health departments. Staff also provide support to prepare for the facilitated session and to complete the plan. For more information, visit LPH Assessment and Planning: Strategic Plan, or contact your region's public health nurse consultant.

Workforce Development

Core Competencies Assessment: The Public Health Core Competencies can serve as a starting point for public health professionals and organizations as they work to better understand and meet workforce development needs, improve performance, prepare for accreditation, and enhance the health of the communities they serve. For more information, contact Becky Buhler (651-201-5795).

Public Health Leader Orientation: MDH and the Local Public Health Association of Minnesota have put together an orientation guide for public health leadership, which identifies a number of subject/topic areas that are critical for public health leaders to have a basic understanding of and includes a compendium of related resources. For more information, visit Public Health Leader Orientation and Resource Guide, or contact your region's Public Health Nurse Consultant.

Public Health Nurse Orientation: MDH and the Minnesota Public Health Nurse Practice Council have put together a orientation guide for public health nurses, which identifies a number of subject/topic areas that are critical for public health nurses to have a basic understanding of and includes a compendium of related resources. For more information, visit Public Health Nurse Orientation and Resource Guide, or contact your region's Public Health Nurse Consultant.

Creating a Culture of Quality Improvement

QI Maturity Assessment: This short survey, administered to your staff by the Public Health Practice Section, can help provide a snapshot of your department's commitment to quality improvement, and how QI relates to organizational goals. Repeating this survey on a regular basis can show how your department's maturity with regard to QI is improving over time.

Staff from the QI Unit in the Public Health Practice Section can field the survey on your behalf, help analyze the results, and provide assistance on steps to take to improve performance. For more information, contact Susan Brace-Adkins (651-201-3875) or Megan Drake-Pereyra (651-201-3640).

QI Community of Practice: A Community of Practice (CoP) is a group of people with a shared interest, who come together to share and gain knowledge related to a topic. The Public Health Practice Section facilitates a Quality Improvement Community of Practice (CoP). The MN QI CoP is open to any and all local and/or tribal public health staff within Minnesota. The meetings include sharing information and experiences with each other so members can learn from each other, and have the opportunity to develop themselves professionally. It is also open to staff at all levels. Meetings are held via WebEx/Phone conference every other month.

If you are interested in participating in the MN QI CoP or need more information, please contact Susan Brace-Adkins (651-201-3875) or Megan Drake-Pereyra (651-201-3640).

Customer Focus: Customer focus addresses how an organization listens to the voice of its customers, builds customer relationships, determines their satisfaction, and uses customer information to improve and identify opportunities for innovation or improvement. For more information, visit Customer Focus or contact Megan Drake-Pereyra (651-201-3640).

Continuous Improvement: This includes consultation and assistance with quality councils, quality improvement plans, and process improvement projects. For more information, contact the Center for Public Health Practice (651-201-3880).

Planning a QI Project

Problem-Solving Tools: It's important to select and use appropriate tools for your continuous improvement efforts. For more information, visit the MDH Public Health & QI Toolbox, or contact the Center for Public Health Practice (651-201-3880).

Performance Management

This includes the application of performance management, performance measures, and monitoring tools. For more information, contact the Center for Public Health Practice (651-201-3880).

Community Engagement

Community Engagement Consultation and Facilitation: Staff from the Public Health Practice Section are available to help with community engagement process design--supporting engagement of specific audiences through appropriate engagement activities within time and resource constraints. This includes supporting partnerships with communities who experience health inequities. When available, staff can provide facilitation services for specific community engagement processes. For more information, contact the Center for Public Health Practice (651-201-3880).

Coaching and Technical Assistance for Stakeholder Groups: Staff from the Public Health Practice Section can provide support to those who staff advisory groups, partnerships, workgroups, etc. that include external stakeholders. This could address specific topics such as agenda development, membership recruitment, orientation and engaging groups in decision making. For more information, contact the Center for Public Health Practice (651-201-3880).

Strengthening Communities: The MDH strategic plan calls for public health staff to strengthen the capacity of communities to "create their own healthy futures." Staff from the Public Health Practice Section can provide consultation and coaching so that public health interventions can leave communities stronger with increased capacity to improve the conditions that create health. For more information, contact the Center for Public Health Practice (651-201-3880).