Is Anyone Better Off?
An Environmental Health Example
Results-Based Accountability (RBA) is a set of tools that can be used to measure and improve program and agency performance and improve the quality of life in communities. RBA focuses on using common language to answer a set of questions: "How much do we do?", "How well do we do it?" and "Is anyone better off?" RBA can be the basis for a performance management system. Olmsted County Public Health Services is using RBA in its strategic planning process to develop meaningful performance measures. In addition to an introduction to RBA principles, the session will include an example of how the Olmsted County Environmental Health Division successfully used the RBA framework.
In This Theme: Improving Outcomes with Performance Management