More Information: Quality Improvement

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Listservs/Newsletters

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Accreditation & Quality Improvement E-Newsletter
National Association for City and County Health Officials (NACCHO)
NNPHI Newsletter
National Network of Public Health Institutes (NNPHI)
PHAB e-Newsletter
Public Health Accreditation Board
Quality Matters Newsletter
PHQIX
Results-Based Accountability Monthly Newsletter
Results Leadership Group
e-Lean Update
Minnesota Enterprise Lean

 

QI Webinars and Training

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Go: OPI Training and Technical Assistance (choose "Quality Improvement and Performance Management").

 

Videos

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Note: Many of the videos will automatically play after the page loads.
 
Quality Improvement Models
Model for Improvement: Clip 1 (2:54) | Clip 2 (3:00)
YouTube: Institute for Healthcare Improvement
The PDSA Cycle: Part 1 (4:45) | Part 2 (3:48)
YouTube: Institute for Healthcare Improvement
 
Tools
Whiteboard: Flowchart (7:45)
YouTube: Institute for Healthcare Improvement
How to Create a Swimlanes Flowchart (3:06)
YouTube: sixsigmamoneybelt
Swimlane or Functional Process Maps (4:01)
YouTube: phill chambers
Histograms (3:54)
YouTube: Arizona Public Health Training Center
Fishbone Diagrams (6:43)
YouTube: Arizona Public Health Training Center
 
Measurement / Data Collection
Mike Davidge on Measurement for Improvement (9:52)
YouTube: NHS Institute for Innovation and Improvement

 

QI Organizations

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Performance Management Resources

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Public Health Foundation
Results-Based Accountability
Fiscal Policy Studies Institute
Baldrige Performance Excellence Program
National Institute of Standards and Technology (NIST)
Quality Improvement / Performance Management Toolkit
National Network of Public Health Institutes (NNPHI)
Performance Management and Quality Improvement
Centers for Disease Control and Prevention (CDC)
Performance Management Self-Assessment Tool
Public Health Foundation
The Quest for Exceptional Performance: PHAB-Baldrige Crosswalk
Supported by Robert Wood Johnson Foundation
Healthy Sonoma County Dashboard
Healthy Sonoma
Balanced Scorecard Institute
Balanced Scorecard (video will automatically play)
Intrafocus UK
Resources and Tools for Performance Management
Washington State Dept. of Health
Performance Management Self-Assessment
Public Health Foundation

 

Guidebooks

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Embracing Quality in Public Health: A Practitioner's Quality Improvement Guidebook
Michigan Local Public Health Accreditation Program
Embracing Quality in Public Health: A Practitioner's Performance Management Primer
Michigan Local Public Health Accreditation Program
Roadmap to a Culture of Quality Improvement
National Association for City and County Health Officials (NACCHO)
Guide to Communicating about Performance Improvement
National Association for City and County Health Officials (NACCHO)

 

Developing QI Plans

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Examples: QI Council Charters

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Examples: Quality Improvement Plans

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