More Information: Quality Improvement

Click a topic to view its contents.

Listservs/Newsletters

Image
Accreditation & Quality Improvement E-Newsletter   Img
National Association for City and County Health Officials (NACCHO)
NNPHI Newsletter   Img
National Network of Public Health Institutes (NNPHI)
PHAB e-Newsletter   Img
Public Health Accreditation Board
Quality Matters Newsletter   Img
PHQIX
Results-Based Accountability Monthly Newsletter   Img
Results Leadership Group
e-Lean Update   Img
Minnesota Enterprise Lean

 

QI Webinars and Training

Image
Go: OPI Training and Technical Assistance (choose "Quality Improvement and Performance Management").

 

Videos

Image
Note: Many of the videos will automatically play after the page loads.
 
Quality Improvement Models
Model for Improvement: Clip 1 (2:54) | Clip 2 (3:00)   Img
YouTube: Institute for Healthcare Improvement
The PDSA Cycle: Part 1 (4:45) | Part 2 (3:48)   Img
YouTube: Institute for Healthcare Improvement
 
Tools
Whiteboard: Flowchart (7:45)   Img
YouTube: Institute for Healthcare Improvement
How to Create a Swimlanes Flowchart (3:06)   Img
YouTube: sixsigmamoneybelt
Swimlane or Functional Process Maps (4:01)   Img
YouTube: phill chambers
Histograms (3:54)   Img
YouTube: Arizona Public Health Training Center
Fishbone Diagrams (6:43)   Img
YouTube: Arizona Public Health Training Center
 
Measurement / Data Collection
Mike Davidge on Measurement for Improvement (9:52)   Img
YouTube: NHS Institute for Innovation and Improvement

 

QI Organizations

Image

Performance Management Resources

Image
Public Health Foundation   Img
Performance Management Toolkit   Img
Public Health Foundation
Results-Based Accountability   Img
Fiscal Policy Studies Institute
Baldrige Performance Excellence Program   Img
National Institute of Standards and Technology (NIST)
Quality Improvement / Performance Management Toolkit   Img
National Network of Public Health Institutes (NNPHI)
Performance Management and Quality Improvement   Img
Centers for Disease Control and Prevention (CDC)
Performance Management Self-Assessment Tool   Img
Public Health Foundation
The Quest for Exceptional Performance: PHAB-Baldrige Crosswalk   Img
Supported by Robert Wood Johnson Foundation
Healthy Sonoma County Dashboard   Img
Healthy Sonoma
Balanced Scorecard Institute   Img
Balanced Scorecard (video will automatically play)   Img
Intrafocus UK
Resources and Tools for Performance Management   Img
Washington State Dept. of Health

 

Guidebooks

Image
Embracing Quality in Public Health: A Practitioner's QI Guidebook   Img
Michigan Local Public Health Accreditation Program
Embracing Quality in Public Health:
A Practitioner's Performance Management Primer
  Img
Michigan Local Public Health Accreditation Program
Roadmap to a Culture of QI   Img
National Association for City and County Health Officials (NACCHO)
Guide to Communicating about Performance Improvement   Img
National Association for City and County Health Officials (NACCHO)

 

Developing QI Plans

Image
Checklist: Components of a Good Quality Improvement Plan
MDH Office of Performance Improvement
Developing a Health Department Quality Improvement Plan   Img
Public Health Foundation
Quality Improvement Plan Toolkit   Img
Association of State and Territorial Health Officials (ASTHO)

 

Examples: QI Council Charters

Image

Examples: Quality Improvement Plans

Image