More QI Info - Minnesota Dept. of Health

More Information: Quality Improvement

Listservs and Newsletters
Webinars and Training
Performance Management Resources
Examples of Performance Management Policies
Developing QI Plans
Examples of QI Council Charters

Need technical assistance? The MDH Center for Public Health Practice can help: Help and Technical Assistance Available to Local and Tribal Public Health.

Listservs and Newsletters

NNPHI Newsletters
National Network of Public Health Institutes (NNPHI)

PHAB e-Newsletter
Public Health Accreditation Board (PHAB)

PHQIX Quality Matters

Results-Based Accountability Monthly Newsletter
Results Leadership Group

CI Circular
Minnesota Office of Continuous Improvement

Webinars and Training

Visit: OPI Training and Technical Assistance (choose "Quality Improvement and Performance Management").


Note: Many of the videos will automatically play after the page loads.

Quality Improvement Models

Model for Improvement: Clip 1 (2:54)
Model for Improvement: Clip 2 (3:00)

Institute for Healthcare Improvement

Whiteboard: The PDSA Cycle (Part 1) (4:45)
Whiteboard: The PDSA Cycle (Part 2) (3:48)

Institute for Health Care Improvement

Measurement/Data Collection

Mike Davidge on Measurement for Improvement (9:52)
NHS Institute for Innovation and Improvement


ImgASQ (American Society for Quality)
ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. ASQ provides the quality community with training, professional certifications, and knowledge to a vast network of members of the global quality community.

ImgNational Public Health Performance Standards (NPHPS)
Centers for Disease Control and Prevention (CDC)
NPHPS helps health departments identify areas for system improvement and strengthen state and local partnerships.

ImgInstitute for Healthcare Improvement (IHI)
IHI, an independent not-for-profit organization based in Cambridge, Massachusetts, is a leading innovator, convener, partner, and driver of results in health and health care improvement worldwide.

ImgOffice of Accreditation and Quality Improvement
Michigan Public Health Institute

The Office of Accreditation and Quality Improvement is dedicated to working with public health agencies and other organizations to help them implement best practices in quality improvement (QI) and translate current QI research into practice through training, technical assistance, and project consultation and management.
(Formerly Michigan Local Public Health Accreditation Program)

ImgPerformance Excellence Network (PEN)
To help you achieve your goals and navigate your way to excellence, the Performance Excellence Network is your GPS—your navigation tool for guiding you through the options available and making your passage to achieve excellence as direct as possible. (Founded as Minnesota Council for Quality)

ImgNational Association of County and
City Health Officials (NACCHO)

NACCHO's members are the 2700 local health departments across the United States. NACCHO's vision is health, equity, and security for all people in their communities through public health policies and services.

ImgNational Network of Public Health Institutes (NNPHI)
Public Health Performance Improvement Network (phPIN)

The Public Health Performance Improvement Network (phPIN) is a learning community and peer exchange network for those of you providing leadership in performance improvement in public health. phPIN offers a forum for innovative performance improvement practitioners in public health to network, access just-in-time resources, and share emerging practices on the topics of most interest to you:

PHQIX: Public Health Quality Improvement Exchange
An online community designed to be a communication hub for public health professionals interested in learning and sharing information about quality improvement (QI) in public health.

ImgPublic Health Foundation
Performance Management and Quality Improvement

The Public Health Foundation, a private, non-profit, 501(c)3 organization based in Washington, DC, improves the public's health by strengthening the quality and performance of public health practice.

ImgUSAID Assist Project
The objective of the USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is to improve the quality and outcomes of health care and other services by enabling host country providers and managers to apply the science of improvement.

ImgWashington State Department of Health
Quality Improvement

Our programs and services help prevent illness and injury, promote healthy places to live and work, provide education to help people make good health decisions and ensure our state is prepared for emergencies.

Performance Management Resources

Balanced Scorecard Institute

Video: Balanced Scorecard (will autoplay)

Baldrige Performance Excellence Program
National Institute of Standards and Technology (NIST)

Healthy Sonoma
Sonoma County Department of Health Services

Performance Management and Quality Improvement
Centers for Disease Control and Prevention (CDC)

Performance Management Toolkit
Performance Management Self-Assessment
Public Health Foundation
rev. June 2014

Performance & Quality Improvement
National Network of Public Health Institutes (NNPHI)

PHAB-Baldrige Crosswalk (PDF)
Crosswalks between PHAB and Baldrige Performance Excellence Program
Supported by Robert Wood Johnson Foundation

Resources and Tools for Performance Management
Washington State Department of Health

Results-Based Accountability
Fiscal Policy Studies Institute

Examples of Performance Management Policies

Performance Management at MDH: Overview (PDF)
MDH Health Partnerships Division

Agency Performance Management Policy (PDF)
Minnesota Dept. of Health

Performance Management System (PDF)
Flathead City-County Health Department (MT)

Performance Management System (PDF)
Norwalk Health Department (CT)

Quality Management Policy - Public Health (PDF)
Deschutes County Health Services (OR)


Embracing Quality in Public Health: A Practitioner's Quality Improvement Guidebook
Office of Accreditation and Quality Improvement
Michigan Public Health Institute

Embracing Quality in Public Health: A Practitioner's Performance Management Primer
Office of Accreditation and Quality Improvement
Michigan Public Health Institute

Roadmap to a Culture of Quality Improvement
National Association for City and County Health Officials (NACCHO)

Guide to Communicating about Performance Improvement (PDF)

Developing QI Plans

Characteristics of a Good Quality Improvement Plan (PDF)
MDH Public Health Practice Section
December 2013

How to Write QI Plans (PDF)
MDH Public Health Practice Section

Developing a Health Department Quality Improvement Plan
Public Health Foundation

Quality Improvement Plan Toolkit
Association of State and Territorial Health Officials (ASTHO)
April 2014

Examples of QI Council Charters

Kitsap Public Health District Quality Council Charter 2-1-2011 (PDF)
Kitsap Public Health District (WA)
February 2011

Fillmore-Houston Community Health Service Quality Improvement Council Charter (PDF)
Fillmore and Houston Counties (MN)
March 2012

Kandiyohi County Public Health Quality Council Charter (PDF)
Kandiyohi County Public Health (MN)
September 2012