Quality Improvement Resources & Tools

Use the tools below to help guide program activities from start to finish.

◄ Choose a tool at left, or a process stage and tool below


IconAssess a Situation

Icon Check Sheet
Record and compile data from archives or observations, to detect trends or patterns
Icon Community Health Assessment
Collect and analyze data to educate and mobilize communities, develop priorities, garner resources, make decisions, and plan actions to improve the public's health
[Note: This link will take you to the Assessment & Planning process, in a new window.]
Icon Control Chart
Monitor, control, and improve process performance over time by studying variation and its source
Icon Data and Sources
Get the right data from the right sources to meet your needs
Icon Fishbone Diagram
(Cause & Effect Diagram) Narrow down root causes to problems
Icon Force Field Analysis
Investigate the balance of power in resolving an issue by pitting the "pros" and "cons" of a situation against each other
Icon Histogram
Summarize process data over time and present frequency in a bar graph
Icon Interrelationship Digraph
Identify and analyze relationships among critical factors that impact an issue, to hone in on key drivers and outcomes
Icon Logic Model
(Line of Sight Model) Illustrate how a project, program, or policy is understood and intended to produce particular results
Icon Kaizen
A facilitated group effort that examines wait time, duplicative work, and other waste; maps current process and desired future process, and creates plan to move from one to the other
Icon Organizational Self-Assessment
Measure your organization's progress toward national public health standards
[Note: This link will take you to the Assessment & Planning process, in a new window.]
Icon Pareto Chart
Shows relative frequency or size of problems, to find those that offer the greatest potential for improvement
Icon PERT Chart
(Program Evaluation and Review Technique) Analyze tasks involved in a project and devise appropriate timelines along the Critical Path of least time required
(See also: Gantt Chart)
Icon Radar Chart
Shows the gap between current and optimal performance for multiple factors related to performance
Icon Run Chart
Tracks data over time to identify trends or patterns
Icon Scatter Plot
Identifies the possible relationship between changes observed in two different sets of variables
Icon Social/Organizational Network Analysis
Assess the informal staff relationships in an organization, to see how work truly happens and to build stronger teams using pre-existing relationships
Icon SWOT Diagram
(Strengths-Weaknesses-Opportunities-Threats) Analyze internal and external factors that might contribute to success, or negatively impact work
Icon Tree Diagram
Link goals and subgoals to activities

 

IconMake a Decision

IconImplement a Program

Icon Action Plan
Icon Charter - QI Projects
This charter can help your team maintain its goals, scope, and deliverables during the course of a QI project.
Icon Data and Sources
Get the right data from the right sources to meet your needs
Icon Gantt Chart
Schedule a project's activities to show the most efficient way of organizing/sequencing activities, to maximize output in the shortest reasonable time
(See also: PERT Chart)
Icon Kaizen
A facilitated group effort that examines wait time, duplicative work, and other waste; maps current process and desired future process, and creates plan to move from one to the other
Icon Objectives
Ensure objectives are Specific, Measurable, Attainable, Relevant, and Timely; and that objectives are tied to goals and benchmarks
Icon PDSA: Plan-Do-Study-Act
(Rapid Cycle Improvement) Also called Plan-Do-Check Act (PDCA); improve process or carry out change with four-stage, iterative model
Icon PERT Chart
(Program Evaluation and Review Technique) Analyze tasks involved in a project and devise appropriate timelines along the Critical Path of least time required
(See also: Gantt Chart)
Icon Project Management Tools
Download templates for charters, work plans, status updates, storyboards, etc.
Icon Quality Improvement Plan
Use a deliberate and defined improvement process (like PDSA), focused on activities that are responsive to community needs and improve population health
[Note: This link will take you to the Assessment & Planning process, in a new window.]
Icon Radar Chart
Shows the gap between current and optimal performance for multiple factors related to performance
Icon Run Chart
Tracks data over time to identify trends or patterns
Icon Smart Chart
Plan communications strategies (used with permission from Spitfire Strategies)
Icon Social/Organizational Network Analysis
Assess the informal staff relationships in an organization, to see how work truly happens and to build stronger teams using pre-existing relationships