Glossary of Terms and Acronyms Related to e-Health
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Value Proposition: The logical link between action and payoff that knowledge management must create to be effective; e.g., customer intimacy, product-to-market excellence, and operational excellence [Carla O'Dell & C.Jackson Grayson]. Reference: Interoperability Clearinghouse Glossary of Terms, http://www.ichnet.org/glossary.htm
VHA (Veterans Health Administration): The Veterans Health Administration (VHA) provides all health care services to veterans through VA Medical Centers, Ambulatory Care and Community-Based Outpatient Clinics and more. The VHA is a pioneer in the development and use of electronic health records.
Reference: http://www1.va.gov/health/default.asp
VISTA (Veterans Information Systems Technology Architecture) Value Proposition: http://ccbh.ehealthinitiative.org/communities/community.aspx?Section=105&Category=142&Document=696
VOI (Value on Investment): A VOI evaluation analyzes an investment based on numerous quantitative and qualitative measures beyond the standard financial considerations. See also: ROI
VOIP (Voice Over Internet Protocol): is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Reference: http://www.fcc.gov/voip/
VPN (Virtual Private Network): A network that uses public connections, such as the Internet, to link users but relies on encryption and other security measures to ensure that only authorized users can access the network.


