Health Care Homes

Performance Measurement and Evaluation

Patient Experience

The Minnesota health reform law includes requirements for all primary care clinics with sufficient patient volume to collect and report the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) visit specific survey. Another version, the CG-CAHPS 12-month survey, has been recently recommended as a proposed change to the Statewide Quality Reporting and Measurement System. The 12-month survey tool allows users to add supplemental questionnaires, such as the Patient Centered Medical Home supplement which is applicable to HCHs.

Minnesota Community Measurement and Health Care Homes Patient Experience Recommendations

Official Survey Measure Information:

The links listed below provide information regarding the questions available on different survey versions. 

Patient Experience Survey Equivalency Study

The study compares the CG-CAHPS Visit Questions added to the CG-CAHPS PCMH Survey.

Minnesota Health Care Homes Patient Experience Survey Webinars

The webinars provide clarity to the different survey tool option.  Expert Dale Shaller reviews the survey tools and provides an overview of implementation and vendor considerations.

Survey Recommendations and Results Information:

Adult Patient Experience Survey Information

Pediatric Patient Experience Survey Information:

More information on:

Approved Measures
Care Coordination Pilot
Data Submission
Evaluation Report
Performance Measurement Work Group
Performance Measurement Work Group Past Meetings

Updated Monday, April 20, 2015 at 02:22PM