How to File a Complaint Against a Home Care Provider
If you see physical or mental abuse, neglect, or unexplained injury, act now to file a complaint or report an incident.
Complaints can be reported to the Minnesota Adult Abuse Reporting Center (MAARC) by calling (844) 880-1574 (toll free). You can find more information at their website here:
Mandated reporters may use the on-line reporting system or call the MAARC toll free number above. Follow the link below to report online.
Office of Health Facility Complaints
The Office of Health Facility Complaints in the Health Regulation Division of the Minnesota Department of Health investigates complaints against licensed home care providers. You may also contact the Office of Health Facility Complaints with your questions and/or concerns.