Prompt action is vital, as there may be time-limits on what can be investigated. Write down all you know about something you think may be a violation, such as location, names, times, etc.

Mandatory Reporters

If you are a mandated reporter and/or provider who has a concern regarding a vulnerable adult family member, or concern regarding another provider, you can report your concern through the MAARC Mandated Reporter Form or by calling the phone number above.

Filing a Complaint for a Minor Child

If you have a concern regarding a minor child (younger than 18 years old), contact the county where the child lives. See Minnesota Department of Human Services: Minnesota's county and tribal child protection agencies.

You may also contact the Office of Health Facility Complaints at 651-201-4200 or health.ohfc-complaints@state.mn.us.

Other Complaints

If you have a concern regarding a vulnerable adult that is not related to physical or emotional abuse, neglect or unexplained injury, or financial exploitation, contact the Office of Health Facility Complaints at 651-201-4200 or health.ohfc-complaints@state.mn.us.

For More Information

For more information about the complaint process, contact the Office of Health Facility Complaints at 651-201-4200 or health.ohfc-complaints@state.mn.us.