Case Mix: Additional Provider Resources
- For PPS Payment, timing, rates, codes on UB form and Medicare eligibility and coverage questions: Call National Government Service (1-877-702-0990) (Last updated 09/2013).
 - For MDS software problems (data entry) Call your software vendor.
 - Minnesota MDS Technical Help Desk: Question on transmission of MDS assessments and final validation report errors. Email health.MDSOASISTECH@state.mn.us, call 651-201-3817 (Metro Area) or 1-888-234-1315 (toll free Greater Minnesota).
 - If you use jRAVEN call 1-800-339-9313 or email: iqies@cms.hhs.gov (Subject line – jRAVEN) or refer to jRAVEN: Software Resources.
 - MDS personal login ID information (for submission): call 1-800-339-9313 or refer to CMSNet submission access (Last updated 10/2019).
 - MDS CMSNet (Verizon) connection and password reset: call 1-888-238-2122 or refer to: CMSNet Help Desk.
 - CMS Missing Assessment Report now available - see directions for accessing at: Directions for Accessing Missing Assessment Report (PDF) (Last updated 09/2013).
 - MDS/RAI – clinical information and training - 651-201-4313 or email: health.mds@state.mn.us.
 - License and Certification - 651-201-4200.
 - Office of Health Facility Complaints - 651-201-4200.
 - Minnesota Adult Abuse Reporting Center (MAARC) - 1-844-880-1574
 - Senior Linkage Line -1-800-333-2433
 - Email: Senior.linkage@state.mn.us
 - Minnesota Nursing Home Rates - Department of Human Services: 651-431-2282 Email: DHS.LTCPolicyCenter@state.mn.us
 
          Last Updated: 08/26/2025