WIC Technical How To's
Adding and Modifying User Accounts (PDF) - How to log into a new computer and add/remove user accounts.
FileZilla Introduction (PDF) - How to use FileZilla; the secure FTP site where sensitive documents and reports are stored for Local Agency access.
Signature Pads - Common Issues (PDF) - Includes information about PHDoc and other applications that may affect the signature pads, as well as how to recalibrate the signature pad.
SWIPe Installation (PDF) - Instructions for installing SWIPe, an application necessary for scanners and signature pads to work with WINNIE.
Installing the Download and Recycle Bin Script (PDF) - Instructions for installing a script (required on any state-owned computers using Mobile Management or WINNIE) that automatically deletes downloaded files that may contain private data from the Downloads folder and the Recycle Bin daily.
- Downloaded Files and Mobile Management - memo (PDF) - a 7/12/23 memo providing information about security requirements for deleting downloaded files.
Installing the Canon Scanner (PDF) - How to install the Canon Portable Scanner.
Installing CutePDF Writer on HuBERT Computers (PDF) - How to install a free software, CutePDF Writer, in order to print documents to a PDF file that are usually automatically sent to the printer (for example, the Ineligibility Letter). This can be used if you don't already have Adobe PDF as an option in your HuBERT Default Printers lists.