Health Care Homes
Learning for Certified Health Care Homes
Free on-demand, CEU eligible e-learning on a variety of primary care topics.
Registration information
Register as follows for Health Care Homes e-learning courses listed below:
- Log in to the MDH Learning Center. If you do not have an account, you must create one. There is no cost for creating an account. Leave your browser open once you have logged in.
- From the courses listed below, click on the registration link for the course in which you want to enroll.
- When the enrollment key appears, click on the Click to Enroll button.
- When the enrollment success message appears, click on the title of the course link to go directly to the course.
- You will receive an email confirming your registration.
- Complete the course. If you do not complete the course right away, you can return to it later.
- After completing the course, you will receive a certificate of completion via email. Submit this to your licensing board for CEU credit. Your completion certificate can be found in the Transcript section of your MDH Learning Center account.
How to Register for Health Care Homes E-Learning Courses (PDF)
MDH Learning Center e-learning courses
Analyzing Healthcare Data with Excel: A Practice Guide for Quality Improvement
This course teaches practical Excel skills for working with healthcare quality data, including that from Minnesota Community Measurement (MNCM) and other sources. Learners will learn how to prepare data files, use pivot tables, calculate clinic rates, stratify data by demographics, and create charts to better understand and share results.
The course is organized into short, focused modules and was developed in partnership with MNCM. It is intended for anyone looking to improve their ability to analyze and use healthcare data for reporting and quality improvement.
Registration
Beyond the Clinic Walls: Recognizing and Addressing the Social Determinants of Health
Course Overview
This course explores the social determinants of health, including the resulting social needs. Participants will learn about the screening tools used to identify social needs as well as strategies to address them. This includes real-world examples of Minnesota health care homes.
Learning objectives
After completing this course, participants will be able to:
- Describe social determinants of health and the resulting social needs of a clinic’s patient population.
- Describe social determinants of health screening tools available to identify social needs.
- Identify strategies to address social needs.
- Discuss real world examples of screening for and addressing social needs.
Registration
Resources
Strategies
- A New Way to Talk About the Social Determinants of Health
- Overview of SDoH and how some healthcare leaders are addressing them
- Integrating Primary Care and Behavioral Health
Tools
Community Resources
- Bridge to Benefits
- Minnesota | County Health Rankings & Roadmaps
- Directory of Local Health Departments
- FindHelp.org (formerly Aunt Bertha)
- Hunger Solutions
- NowPow Platform
- Second Harvest Heartland
- Unite Us (formerly Carrot Health)
- United Way 211 (211unitedway.org)
- WellSky (formerly Healthify)
Privacy and Data Sharing
Care Coordinator - Bridging Care for Diabetes Management
This course explores diabetes and the role care coordinator's play in managing diabetes and addressing social determinants of health that can lead to poor health outcomes for people with diabetes.
Learning objectives:
- Define the care coordinator’s role in diabetes management.
- Identify the tools and resources available for diabetes management.
- Describe how to bridge care for patients with diabetes.
Course details
- Cost: Free
- Format: On demand
- Certificate: A completion certificate is available for CEUs
Registration
Resources
Diabetes Management
- About Diabetes Self-Management Education and Support (CDC)
- Cardiometabolic Health and Diabetes Resources (adces.org)
- Cardiovascular-Kidney-Metabolic Health: A Presidential Advisory from the American Heart Association
- Diabetes (MDH)
- Diabetes Basics (CDC)
- Diabetes Self-Management and Educational Support (ADCES)
- Living with Diabetes (CDC)
- Standards of Care in Diabetes 2024 (ADA) (diabetesjournals.org)
- Steps to Help You Stay Healthy with Diabetes (CDC)
Tools and Resources
- Behavioral Health Toolkit (ADA)
- Diabetes Care and Management Plan (diabetes.org) (PDF)
- Diabetes Distress (diabetes.org) (PDF)
- Diabetes Distress or Major Depressive Disorder (PMC) (nih.gov)
- Medical Nutrition Therapy (CDC)
- Mental Health Provider Diabetes Education Program (APA)
- Motivational Interviewing and Diabetes: What Is It, How Is It Used, and Does It Work?(diabetesjournals.org)
- Nutrition for Life: Diabetes Plate Method (ADA) (PDF)
- Pharmacologic Agents For Diabetes And Obesity (diabetes.org) (PDF)
- Problem Areas in Diabetes (PAID) Scale (diabetes.org) (PDF)
- Table of Medications - Diabetes Education (ucsf.edu)
- The Use of Language in Diabetes Care and Education (diabetes.org) (PDF)
Check Up from the Neck Up
A course for clinicians and care team members focusing on best practices and tools for diagnosing cognitive impairment in older adults. Created in partnership with Act on Alzheimer’s, this free course includes video demonstrations, webinars, and practice exercises.
Learning objectives:
- Describe the value of timely detection of cognitive impairment and dementia.
- Administer, score, and interpret at least one objective cognitive assessment tool.
- Discuss cognitive assessment results and next steps with patients and other providers.
This online course was developed in partnership with ACT on Alzheimer's.
Course details
- Cost: Free
- Format: On demand
- Certificate: A completion certificate is available for CEUs
Registration
Resources
Alzheimer's Information
- ALZ Basics What is Alzheimers Disease?
- ALZ Dementia & Driving (Alzheimer's Association)
- ALZ Early Detection 10 Early Signs and Symptoms
- ACT Minnesotans working together to lessen the impacts of Alzheimer's Act on Alzheimer's (ACTONALZ)
- ACT Provider Resources Medical Practice Tools (ACTONALZ)
- ALZ Alzheimer's Online Tools Find answers, local resources and support
- Saint Louis University Mental Status Exam, Examination Tool and Form Details SLU Mental Status Exam (SLUMS)
Cognitive Screening
- ACT Care Coordination Practice Tool Cognitive Impairment Identification and Dementia Care Coordination (ACTONALZ) (PDF)
- ACT Minnesotans working together to lessen the impacts of Alzheimer's Act on Alzheimer's (ACTONALZ)
- ACT Provider Practice Tool Cognitive Impairment Identification (ACTONALZ) (PDF)
- ACT Provider Resources Medical Practice Tools (ACTONALZ)
- Montreal Cognitive Assessment Training and Information (MoCA)
- Saint Louis University Mental Status Exam, Examination Tool and Form Details SLU Mental Status Exam (SLUMS)
- Saint Louis University Mental Status Exam SLUMS Examination (PDF)
Communicating Results of Cognitive Assessment
- ACT After a Diagnosis What to Know and Do (ACTonALZ) (PDF)
- ACT Communicating Results of Cognitive Assessment to Patients and Providers (YouTube)
- ACT Patient Information What to Know and Do After a Diagnosis (ACTonALZ) (PDF)
- Dementia Friendly America Cognitive Assessment Check Box Letter (DFA) (WORD)
- Dementia Friendly America Healthcare Client Letter (DFA) (WORD)
- Dementia Friendly America Healthcare Provider Letter (DFA) (WORD)
Emerging Professions
Emerging Professions was developed in partnership with the MDH Office of Rural Health and Primary Care. In this course, you will learn how community health workers, community paramedics and dental therapists can enhance your practice and better serve your patients. You will also learn where to find qualified candidates, how to write job descriptions, and how to build them into your practice.
Registration
Resources
Community Health Worker
- About Community Health Worker Initiatives (MDH)
- Community Health Worker Certificate Scholarship (MNCHWA)
- Community Health Worker Toolkit (MDH)
- Minnesota Community Health Worker Alliance (MNCHWA)
Community Paramedics
Dental Therapist
- Dental Therapist and Advanced Dental Therapists (MDH)
- Expanding the Dental Team - Increasing Access to Care in Public Settings (PEW)
- 150A.05 Licensed Dental Practice - Office of the Revisor of Statutes
- 150A.105 Dental Therapist - Office of the Revisor of Statutes
- 150A.106 Advanced Dental Practice - Office of the Revisor of Statutes
Foundations of Health Care Homes Certification
An updated version of the Foundations of Health Care Homes Certification e-learning course is now available from the MDH Learning Center. The course covers the health care homes progression model and the standards and requirements for certification and recertification as a health care home. The course is designed for primary care providers considering health care home certification, as a resource for clinical staff in the certification or recertification process, and as an orientation for care team members who would benefit from learning about the health care home model.
Registration
Visit Foundations of Health Care Homes Certification - Resources.
Fundamentals of Care Coordination
Health Care Homes is excited to introduce Fundamentals of Care Coordination, a multi-lesson foundations course that covers the principles and practices of effective care coordination. Like its other e-learning courses, the care coordination course is free and consists of short lessons, so you can select topics of interest and complete lessons in manageable chunks of time. Health Care Homes practice improvement specialists provided subject matter expertise and resources for the course.
Registration
Resources
Introduction to Care Coordination
Quadruple Aim
Treat High-need, High-cost Patients
Triple Aim
The Care Coordinator
Assessing Your Needs
- Community Health Assessment and Planning Handbook for Local Public Health (PDF)
- Emotional Intelligence in the Nursing Profession (ASRN)
- Organized, Evidence-Based Care: Planning Care for Individual Patients and Whole Populations (Qualis Health) (PDF)
- Six Seconds Emotional Intelligence Assessment - Measure and improve emotional intelligence (SEI)
- STAR Interviewing Model for Behavioral Interview Questions (careerprofiles.info)
Quality Improvement and the Care Coordinator
- Improving Primary Care (AHRQ)
- Measuring Care Coordination in Medical Homes (Commonwealth Fund)
- Model for Improvement (IHI)
Recognizing and Preventing Care Coordinator Burnout
TeleHealth
What is a Care Coordinator?
Where to Find a Care Coordinator
Defining Care Coordination
Managing Care Transitions
Patient Centered Care
- Advancing the Practice of Patient and Family - Centered Care in Primary Care and Other Ambulatory Settings, How to Get Started (IPFCC) (PDF)
- Advancing the Practice and Understanding of Patient- and Family-Centered Care (IPFCC)
- HCH Patient and Family Centered Care Resources (MDH)
- Overview of Care That is Person & Family Centered (PCPCC)
- Implementation Guide, Patient-Centered Interactions (SNFI) (PDF)
- Eliciting the Patient’s Perspective (SNFI) (PDF)
- The Patient-Centered Medical Home from the Patient’s Perspective (SNFI) (PDF)
Patient Engagement and Activation
- A Collection of Tools and Strategies to Increase Patient Health Literacy (AHRQ)
- Guide to Implementing the Health Literacy Universal Precautions Toolkit (AHRQ)
- Guide to Strengthening Patient Engagement in Their Care (AHRQ)
- Overview of Health Literacy with Links to Resources (CDC)
Team Based Workflows
- Functions of the Medical Home: Comprehensive, Team-Based Approach to Care (AHRQ)
- Health Care System Redesign (AHRQ)
- Improving the Care Team’s Performance and Enhancing Patient Safety (AHRQ)
- Information and Resources for Building and Sustaining Effective Care Teams (AHRQ)
- Research - Examining the Perspective of Care Coordinators in Patient-Centered Medical Homes on Their Role (NCBI)
Resources for Care Coordination
Behavioral Health, Tools and Strategies for Care Coordinators
- National Alliance on Mental Illness Minnesota - Locate Services and Support for Patients (NAMI)
- Mental Health Minnesota - Information, Fact sheets, and Worksheets to Assist Individuals in Developing a Healthy Lifestyle as a Support for Mental Health (Mental Health MN)
- Mental Health by the Numbers (NAMI)
- Depression in Older Adults (NIA NIH)
- Authoritative Information about Mental Disorders (NIMH)
Community Partnerships
- Information on and Insight Into How to Build Community-Healthcare Partnerships (AHA) (PDF)
- Using Community Partnerships to Integrate Health and Social Services for High-Need, High-Cost Patients (Commonwealth Fund)
- Making Community Partnerships Work: A Toolkit / March of Dimes (AAPCHO) (PDF)
Cultural Competence
- Cultural Responsiveness (Cultural Care Connection)
- Culture Care Connection - Information, Tools, and Resources Supporting the Delivery of Culturally Competent Care (Stratis)
- Georgetown University: Cultural and Linguistic Competence (NCCC)
- Health Resources and Services Administration (HRSA)
- Positive Youth Development Resources (OASH)
- National Resource Center for Patient/Family-Centered Medical Home, a national technical assistance center (AAP)
- Practical Strategies for Culturally Competent Evaluation (CDC) (PDF)
Literacy Learning
Motivational Interviewing and Coaching
- Examples of Motivational Interviewing Techniques to Support Behavior Change in Patients With Multiple Chronic Conditions (Lake Superior QIN)
- Training Video (MINT)
Shared Decision Making and SMART Goals
- Description of SMART Goals, Including Tools and Resources for Writing and Using Them (MDH)
- The SHARE Approach - Putting Shared Decisionmaking into Practice - Five “Essential” Steps (AHRQ)
- Shared Care Planning and Coordination for Long-Term and Post-Acute Care (CAST) (PDF)
- Enhancing Patient Engagement through Shared Decision-Making (NQF)
- Minnesota Shared Decision-Making Collaborative - Multi-Stakeholder Community Learning Collaborative - Shared Decision-Making in Clinical Practice throughout Minnesota (MSDMC)
- A Guide For S.M.A.R.T Goal Setting (ACE)
- The Essential Guide to Writing SMART Goals (Smartsheet)
- 5 Steps to Setting Smart Goals (Smart-goals-guide)
- Overview of Objectives, How to Write SMART Objectives, a SMART Objectives Checklist, and Examples of SMART objectives (CDC) (PDF)
Social Determinants of Health
- PRAPARE Implementation and Action Toolkit - A Resource for Gathering, Assessing, and Responding to Data on the Social Determinants of Health (NACHC)
- Overview of SDOH and how some healthcare organizations are addressing them (NEJM)
Trauma Informed Care
Health Care Homes Webinar Recordings 2026
Registration
Implementing a Clinic-based Self-Measured Blood Pressure Program
This course introduces basic components of clinic-based self-measured blood pressure programs, profiles three Minnesota clinics that have implemented self-measured blood pressure programs and explores their similarities and differences. Produced in partnership with the Office of Statewide Health Improvement Initiatives.
Learners who complete this course will be able to:
- Explore options for clinic-based self-measured blood pressure programs.
- Identify similarities and differences between example programs.
- Consider how to structure a program in a participant clinic.
Registration
Resources
Clinics - Self-Measured Blood Pressure (SMBP) Resources
- National Association of Community Health Centers (NACHC) - Self-Measured Blood Pressure Monitoring (SMBP) Implementation Toolkit (Toolkit, English)
- American Medical Association - Seven-Step Self-Measured Blood Pressure Quick Guide for Clinics
- American Heart Association - SMBP Patient Training Checklist – Target: BP
- Million Hearts - Hypertension Control Change Package
- Self-Measured Blood Pressure Monitoring at Home: A Joint Policy Statement from the American Heart Association and American Medical Association (AHA Journals)
- American Medical Association - CPT Codes for Self-Measured Blood Pressure 7-Step SMBP Quick Guide: Coding
Patients - Self-Measured Blood Pressure (SMBP) Resources
- Minnesota Department of Health High Blood Pressure - About High Blood Pressure
- American Heart Association - Home Blood Pressure Monitoring
- Validated Blood Pressure Monitors
- Validated Device Listing - American Medical Association Validate BP
- Validated Blood Pressure Monitors - Stride BP
Clinic Tools to Support a Healthy Lifestyle
- Motivational Interviewing Network of Trainers
- American Academy of Physician’s Assistants Shared Medical Appointments (AAPA)
- Supporting Social Service and Health Care Partnerships - Address Health-Related Social Needs (CHCS)
Patient Resources to Support a Healthy Lifestyle
- Everyday Actions to Address Hypertension - Mayo Clinic 10 ways to control high blood pressure without medication
- American Heart Association – Life's Essential 8
- Strengthening the connection between healthcare organizations and hunger relief initiatives - SNAP Rx (Hunger Solutions)
- Eat better, move more and live healthier lives -PowerUp (HealthPartners)
- Global health initiative overseen by the American College of Sports Medicine that connects healthcare providers with physical activity resources for patients Exercise is Medicine
- Programs and resources to prevent and reduce tobacco use: Tobacco Prevention and Control Initiatives (MDH)
- Tools and tips to help you - Quit Smoking (HHS)
- MDH - What is a Drink of Alcohol?
- Immediate and long-term health effects of misusing alcohol, tobacco and other drugs Substance Abuse and Mental Health Services Administration (SAMHSA)
- The American Heart Association - Stress Management (AMA)
- 7 ways to reduce stress and keep blood pressure down - Harvard Health
Implicit Bias in Health Care
Learn about the difference between implicit and explicit bias, the various lenses through which we view our environment, and how implicit bias affects quality of care and patient health. Additional tools and resources provided. Created by Health Care Homes in partnership with Stratis Health.
Participants in this course will be able to:
- Recognize that everyone holds implicit bias.
- Describe how implicit bias impacts care quality.
- Provide one example of how implicit bias impacts patients.
- Identify strategies to increase awareness of implicit bias to minimize impacts.
Registration
Resources
- Culture Care Connection (Stratis Health)
- How to Reduce Implicit Bias (IHI)
- Racial Justice - Helping to build a community of changemakers (YWCA)
- A Vision for Data to Drive Improvement in Health Equity (MNCM)
- Unequal Treatment Confronting Racial and Ethnic Disparities in Health Care (NAP)
- Health Literacy Universal Precautions Toolkit, Use the Teach-Back Method: Tool 5 (AHRQ)
Integrating Primary Care and Behavioral Health: Approaches and Strategies
This course was created through a collaboration between two MDH sections, Health Care Homes and the Office of Statewide Health Improvement Initiatives. Topics covered include best practices in integrated care as well as Minnesota-based examples of work being done by both primary care and behavioral health providers. Learners who complete this course will be able to:
- Define bidirectional integration and the need for this approach.
- Identify three key components of integrated care and how they can be implemented in primary care or behavioral health settings.
- Describe the experiences, challenges, and solutions of Hennepin County Mental Health Center and their integrated care delivery model.
Registration
Resources
- United Hospital Fund Advancing Integration of Behavioral Health into Primary Care: A Continuum-Based Framework (PDF)
- AHRQ Integration Academy
- AIMS Center: Advancing Integrated Mental Health Solutions
- Center for Excellence for Integrated Health Solutions
- HHS Roadmap for Behavioral Health Integration
- Minnesota Department of Health SQRMS Quality Measures
- MN Dept of Human Services Behavioral Health Home Services
- NCQA HEDIS Measures and Technical Resources
- Rural Health Information Hub Evaluation Measures
- Rural Health Information Hub Rural Services Integration Toolkit
- SAMHSA’s Recovery to Practice (RTP) eLearning Course on Integrated Practice
The Juniper Solution: Referring Patients to Evidence Based Disease Prevention and Self-Management Programs
This course provides an overview of the Juniper network of Minnesota community-based resources for individuals with chronic diseases. The course is designed for providers who are interested in referring their patients to Juniper's evidence-based disease prevention and self-management courses.
Learning objectives
After completing this course, you will be able to:
- Describe Juniper evidence-based self-management and disease prevention resources.
- Explain how to promote and refer patients to Juniper self-management education programs.
This online course was developed in partnership with the Diabetes and Health Behavior Unit of the Health Promotion and Chronic Disease Division and is worth .5 credit hours.
Registration
The Juniper Solution - Resources
Juniper, Network Programs and Providers
- Juniper: Your Health. Your Community. A program of TRELLIS. For a list of Juniper network provider partners or to join the network as a provider of evidence-based programs email Juniper.
Implementing Health Care Provider Referrals to SME
- Connecting Primary Care to Community-Based Education: Michigan Physicians' Familiarity with Extension Programs This article examines clinical-community linkages to enhance health care delivery. (NIH)
- Increasing Referrals to Community-Based Programs and Services: An Electronic Health Record Referral Process, National Recreation and Park Association Provides a step-by-step guide to set up an EHR patient identification and community-based program referral process. (NRPA)
Minnesota Evidence-Based Self-Management Education Providers University of Minnesota Extension Programs
- Nutrition and University of Minnesota Extension improves food literacy, physical activity, food safety and healthy food access for Minnesotans. (UMN)
Self-Management and Support Research
- Patient Self-management of Chronic Disease in Primary Care (JAMA)
- Self-management education: History, definition, outcomes, and mechanisms (NIH)
- Self-Management Support Resource Library offers articles, guides, patient materials, clinician tools and training on patient self-management, National Center for Excellence in Primary Care Research (AHRQ)
Self-Management Resource Center Self-Management Programs
- Fidelity Manual is used to guide fidelity for any self-management program. Self-Management Program Resource Center (SMRC)
Self-Management Program Impact and Outcomes
- Evaluation of a Diabetes Self-Management Program: Claims Analysis on Comorbid Illnesses, Health Care Utilization, and Cost (NIH)
- The impact of chronic disease self-management programs: Healthcare savings through a community-based intervention (BMC)
Medication Therapy Management
This course explores pharmacy-led medication therapy management and the opportunities, challenges and requirements for partnering with an embedded pharmacist or community pharmacist. Produced in partnership with the Office of Statewide Health Improvement Initiatives.
Learners who complete this course will be able to:
- Understand pharmacy-led medication therapy management.
- Describe current reimbursement sources for medication therapy management.
- Discuss the opportunities, challenges, and requirements for partnering with an embedded clinical pharmacist or a community pharmacist.
- Identify key steps to embedding pharmacist-led medication therapy management into a clinic setting.
Registration
Resources
Medication Therapy Management (MTM)
- 2019 Medicare Part D Medication Therapy Management Programs (CMS) (PDF)
- Community Pharmacists’ Contribution to Disease Management During the COVID-19 Pandemic (CDC)
- Medication Therapy Management (CMS)
- Medication Therapy Management Services (DHS)
Reimbursement for Pharmacist led MTM
Clinic - Pharmacist Partnership Models
- A Resource and Implementation Guide for Adding Pharmacists to the Care Team (CDC) (PDF)
- Pharmacists – Prescription for Healthy Communities (MDH)
- Patient-Centered Medical Home: Integrating Comprehensive Medication Management to Optimize Patient Outcomes (PCPCC) (PDF)
- Pharmacist-Driven Comprehensive Medication Management as Part of an Interdisciplinary Team in Primary Care Physicians’ Offices (AJAC) (PDF)
- Pharmacists’ Patient Care Process(JCPP)
- Steps Forward: Embedding Pharmacists into the Practice (AMA)
Prediabetes: A Time to Act
One in three American adults has undiagnosed prediabetes. Left unchecked, prediabetes can lead to heart attack, stroke and Type 2 diabetes. The good news is that lifestyle changes can stop or slow prediabetes. This course looks at prediabetes through the lens of population health, including screening, identifying risk factors, and ways that community partnerships can aid prediabetes management. Developed by the MDH Health Care Homes Program in collaboration with the MDH Office of Statewide Health Improvement Initiatives.
Participants who complete this course will be able to:
- Explain the significance of prediabetes to population health.
- Identify risk factors and symptoms of prediabetes.
- Describe screening tools and diagnostic tests for prediabetes.
- List key action steps for developing care plans for individuals living with prediabetes.
- Refer or recommend a community or online diabetes prevention program or other lifestyle change resource.
- Identify opportunities for partnering with the community to address prediabetes.
Registration
Prediabetes: A Time to Act Resources
Understanding Prediabetes
- Center for Disease Control - Risk Test (CDC)
- National Diabetes Prevention Program - Take Control Prevent type 2 diabetes today (CDC)
- National Diabetes Prevention Program - Prediabetes Risk Test (CDC) (PDF)
- Prediabetes Risk Test (CDC, ADA)
- Reversing Prediabetes (CDC)
- Reversing Prediabetes - Spanish (CDC)
Incorporating Prediabetes Prevention into Clinical Practice
- 2023 Standards of Care Practice Guidelines Resources (ADA)
- Coverage of Diabetes Screening Tests (CMS)
- Diabetes Prevention Program (NIH)
- Diabetes Self-Management Education and Support Toolkit (CDC)
- Diabetic Self-Management Training (DSMT) Services (DHS)
- Educational Recognition Program National Diabetes Prevention Program (ADA)
- Medicare Diabetes Prevention Program - Expanded Model (CMS)
- Medicare Diabetes Prevention Program - Expanded Model Fact Sheet (CMS) (PDF)
- Medicare Diabetes Prevention Program - Frequently Asked Questions (CMS)
- National Diabetes Prevention Program - PreventT2 Curricula and Handouts (CDC)
- Reimbursement & Coding for Prediabetes Screening (nih.gov)
- Standards of Medical Care in Diabetes — Primary Care Providers (ADA)
- Tools and Resources Medical Practitioners (ADA)
Community Partnerships
Introduction to Risk Stratification - Learning about Your Population
Learn about risk stratification and how to use it to manage population health in these two related courses.
Describes risk stratification and its link to health care homes, explains why it is important and provides examples of processes and tools.
Participants who complete this course will be able to:
- Define risk stratification and describe why it is important.
- Recognize how risk stratification is connected to health care homes standards.
- Describe the benefits of knowing the complexity of your population.
- Identify levels of risk, processes, and examples of risk stratification tools.
Registration
Resources
- Integrating Social Determinants of Health into Risk Prediction Models (TechTarget)
- Keys to High Quality, Low-Cost Care: Empanelment, Attribution, and Risk Stratification (AAFP) (PDF)
- Population Health Management Risk Stratification (NACHC) (PDF)
- Population Risk Stratification and Patient Cohort Identification (Stratis Health) (PDF)
- Risk Stratification: A Two-Step Process for Identifying Your Sickest Patients (AAFP)
- Using Risk Scores, Stratification for Population Health Management (TechTarget)
Risk Stratifying Your Population: Strategies and Examples
This course explores models of risk stratification, highlights work being done by health care homes clinics to assess and manage patient populations and looks at the link between risk stratification and care coordination.
Participants who complete this course will be able to:
- Describe multiple risk stratification models for the care coordination of a population.
- Identify how using data sources can create levels of risk in your patient population.
- Describe real world examples of assessing and managing patients from a data driven perspective.
- Recognize how care coordination interventions are tailored to risk levels
Registration
Resources
Sailing Toward Success with Telehealth
For many organizations, COVID-19 has been a catalyst in adoption of telehealth. Whether your organization is just starting or on its way, this course will help you chart your voyage with information, tools, and resources to advance your telehealth practice. All aboard! Developed by the MDH Health Care Homes program in collaboration with the MDH Office of Statewide Health Improvement Initiatives.
Participants who complete this course will be able to:
- Relate one example of telehealth to clinical practice experience.
- Measure current readiness to change telehealth practices.
- Identify and prioritize one area for improvement in the use of telehealth solutions.
- Describe the value and impact of making a change to telehealth practices.
- Select at least one resource to assist in making the identified telehealth practice improvement.
Registration
Sailing Towards Success with Telehealth - Resources
- Center for Health Literacy (UAMS)
- Chronic Care Management Toolkit (GPTRAC)
- Fact Sheets, Toolkits, & Reports (GPTRAC)
- Getting Started with Telehealth (CTRC)
- Getting Started with Telehealth (GPTRAC)
- Great Plains Telehealth Resource & Assistance Center (GPTRAC)
- Health Literacy Universal Precautions Toolkit (AHRQ)
- Initiating Telehealth Services Checklist (GPTRAC)
- Medicare Telemedicine Health Care Provider Fact Sheet (CMS)
- Occupational Therapy Toolkit (GPTRAC)
- PCC - Knowledge and Skills in Provision of Telehealth Services (GPTRAC) (PDF)
- Patient Instructions for a Successful Telehealth Visit (CALTRC) (PDF)
- Planning your telehealth workflow (HHS)
- Quick Start Guide to Telehealth (AMA)
- RN Telepresenter Competency Checklist (GPTRAC)
- Remote Patient Monitoring Toolkit (MATRC)
- Sample Patient Telehealth Evaluation Forms (GPTRAC)
- Tele-RPM Toolkit (GPTRAC)
- Tele-Rehab Toolkit (GPTRAC)
- Telehealth Billing and Reimbursement Guide - MN (GPTRAC)
- Telehealth Implementation Playbook (AMA) (PDF)
- Telehealth is Here to Stay - Psychologists (APA)
- Telehealth Outcomes and Impact on Care Delivery (CHCF) (PDF)
- Telehealth Quick Guide (AMA)
- Telehealth resources for health care providers (HHS)
- Telehealth Talk - Ways to Promote Your Digital Health Services (UAMS)
- Telehealth Visit Etiquette Checklist (AMA) (PDF)
- Video Captions Benefit Everyone (NCBI)
- Virtual Case Management Considerations and Resources for Human Services Programs (ASPE)
- Coronavirus Waivers (CMS)
- What should I know before my telehealth visit? (HHS)
- Why use telehealth? (HHS)
Shared Decision-Making
Learners will explore shared decision-making, a model of patient-centered care. Topics include defining and describing the shared decision-making approach, when and how to make use of shared decision-making, and what steps should be taken when implementing this model in your organizational setting.
Learning objectives:
- Describe shared decision-making and its potential for our health system in a rapidly changing care delivery and payment environment.
- Identify the questions you should ask to analyze and improve your shared decision-making efforts.
- List the steps needed to apply these principles to your measurement and improvement priorities.
This online course was developed in partnership with Stratis Health.
Registration
Shared Decision-Making - Resources
General Information
- Massachusetts General Health Decision Sciences Center Tools and Training (MGH)
- Minnesota Shared Decision-Making Collaborative Care Team and Patients Working Together (MSDMC)
- Minnesota Shared Decision-Making Collaborative Shared Decision-Making Implementation Roadmap (MSDMC) (PDF)
- Minnesota Shared Decision-Making Collaborative Top 19 Shared Decision-Making Articles (MSDMC)
- National Learning Consortium Shared Decision-Making Fact Sheet (HealthIT.gov) (PDF)
Decision Aids
- Mayo Clinic Statin Choice Decision Aid
- Mayo Clinic Diabetes Medication Choice Decision Conversation Aid
- The Ottawa Hospital Research Institute Patient Decision Aids (OHRI)
- The Ottawa Hospital A to Z Inventory of Decision Aids (OHRI)
- The Ottawa Hospital Decision Guides (OHRI)
Share Approach (Agency for Healthcare Research and Quality)
Strategies for Hypertension Management
Explores strategies to support management of hypertension, including prevention, patient self-management, and partnerships between clinics, local public health, and community organizations.
Learning objectives:
- Explain the importance of self-measuring blood pressure for hypertension management.
- Identify strategies to coordinate hypertension management through partnerships between clinics, community organizations, and local public health.
- Help clinics and communities partner to promote healthy lifestyles to reduce and manage hypertension.
Registration
Resources
- See resources under the course "Implementing a Clinic-based Self-Measured Blood Pressure Program".
Health Care Homes, in partnership with the MDH Office of Statewide Health Improvement Initiatives, has created two e-learning courses focusing on arthritis management:
Clinic-Community Linkage for Arthritis Management
This course takes learners through best practices for supporting patients in managing arthritis. This includes a focus on the Walk With Ease program.
Learners who complete this course will be able to:
- Review how arthritis disease affects people’s lives.
- Describe the framework of screen, counsel, referral and follow up in a system workflow process, and the importance of using patient registries.
- Recognize using the 5 A’s for individual counseling with arthritis patients: ask, advise, assess, assist, and arrange within the screen, counsel, referral and follow-up workflow.
- Identify referral process to evidence-based lifestyle management programs and physical activity interventions.
- Select communication tools to promote physical activity.
Registration
Resources
Clinic-Community Linkage for Arthritis Management
- Community-Clinical Linkages for the Prevention and Control of Chronic Diseases: A Practitioner's Guide (CDC) (PDF)
- Health Care Providers’ Action Guide (American College of Sports Medicine) (ACSM) (PDF)
- Million Hearts
- National Statistics - Arthritis (CDC)
- OpenNotes - Providence Tutorial Aims to Increase Shared Access for Care Partners
- Osteoarthritis Action Alliance (OA)
- Registries for Evaluating Patient Outcomes: A User’s Guide Addendum 2 - Tools and Technologies for Registry Interoperability (AHRQ) (PDF)
Walk With Ease
- Let’s Walk Minnesota Partner Toolkit (MDH)
- Minnesota Walk With Ease Self-Directed Program Registration Portal (OA)
- Walk With Ease in the Worksite (AF)
- Walk With Ease Leader Resources (AF)
- Walk With Ease Program (AF)
- Walk With Ease Self-Directed Enhanced Kit (AF) (PDF)
- Walk With Ease Toolkit (OA)
Supporting Arthritis Management - The Role of Community Health Workers
This course explores the role of community health workers in supporting patient arthritis management.
Learners who complete this course will be able to:
- Understand the community health workers role with people who have arthritis.
- Recognize risk factors for and describe the management and treatment of arthritis.
- Recognize how community health workers can use the 5 A’s with arthritis patients.
- Identify a referral process to evidence-based lifestyle management programs and physical activity interventions.
- Select communication tools to promote physical activity.
Registration
Supporting Arthritis Management - The Role of CHW Resources
Laying the Foundation
- Arthritis Basics (CDC)
- About the Arthritis Program (MDH)
- Arthritis Risk Factors (CDC)
- Community Health Worker Resources (CDC)
- Role of Community Health Workers (NIH)
- What’s happening in Minnesota (AF)
Understanding and Managing Arthritis
- Get in the Habit of Stretching (AF)
- Integrative Pain Science Institute – 5 Things to Know about Health Literacy and Chronic Pain (IPSI)
- Juniper Your Health. Your Community. (TRELLIS)
- Physical Activity for Arthritis (CDC)
- Self-Care for Arthritis: Five Ways to Manage Your Symptoms (CDC)
Using the 5 A’s
Referral to Community Programs and Interventions
Using the Collaborative Care Model to Integrate Behavioral Health into Primary Care
Learn how organizations in Minnesota and nationally are integrating behavioral health and primary care through the Collaborative Care Model. Explore how this evidence-based model is improving outcomes for primary care patients with behavioral health needs and consider action steps for implementing the model in your organization.
Learners who complete this course will be able to:
- Describe the Collaborative Care Model and how it works
- Explain how the model is being used nationally and in Minnesota.
- Identify action steps and resources to start implementing the Collaborative Care Model.
Registration
Resources
Resources available for health providers interested in setting up Collaborative Care Model (CoCM) programs