WIC Information System Training
On this page: HuBERT Clinic | Build Clinic Calendar | Local System Admin | Potential Duplicate Participants | Security Training | FileZilla | HuBERT Reports | Infoview | State Use Questions | WIC Direct - Training Environment | My MN WIC App | Mobile Management | Accessibility Training (for MDH WIC State Staff)
HuBERT Clinic Training Modules
On-line training modules for using HuBERT, the WIC Information System, in clinic.
HuBERT Cheat Sheets
A list of cheat sheets created during the eWIC roll-out that provide step-by-step instructions for performing HuBERT issuance and re-issuance functions. Links to these same cheat sheets can also be found with their corresponding HuBERT Training Module.
HuBERT Structured Exercises
Documents that provide steps for hands-on practice for using HuBERT. A HuBERT training computer must be used when completing these structured exercises. These are available on FileZilla (FileZilla Introduction - PDF) in the HuBERT Training >> Structure Exercises folder.
Build Clinic Calendar
Build Master Calendar (PDF)
Training document for adding appointment schedules in HuBERT.
Build Master Calendar Worksheet (WORD)
A worksheet designed to help local agency staff build their appointment schedules before adding to HuBERT.
Group Education Classes (PDF)
Training document for adding Group Education Classes in Build Clinic Calendar and scheduling/rescheduling participants for classes in HuBERT.
Local System Admin (LSA)
HuBERT System Administration (PDF)
Provides a brief overview of how to use the functionality in the System Administration and Central Administrative Sites.
Maintain Medical Clinics & Providers Module - 17 minutes (Script - PDF)
How to login, add/edit/delete medical clinics and medical providers and indicate if these are required fields.
Correcting Clinic-Level Referrals in HuBERT (PDF)
Instructions for correcting referrals that are assigned to the clinic instead of agency. Clinic-level referrals will not display in WINNIE and these need to be corrected prior to WINNIE roll-out.
Potential Duplicate Participants
2.19 Software Release Document Addendum - System Administration: Duplicate Participant Records (PDF) - Addendum document from Release 2.19 that provides detailed instructions and information about the Potential Duplicate Participants functionality in HuBERT.
Potential Duplicate Participants - Quick Reference
A quick step-by-step reference for identifying and resolving potential duplicate participants in HuBERT.
The Security Training Module Tracking (WORD) can be used to help track training completion and should be signed by each staff person once the annual security training has been completed. Please note that individual staff signatures are required for verification and auditing purposes.
Security Training Module - 18 minutes (Script - PDF)
A review of data privacy, system security features, passwords, roles and features, user deactivations, physical security, data storage, electronic communications, social engineering and lost/stolen equipment.
Security Module: Review Questions - 8 minutes (Script - PDF)
This module has 15 questions with explanations for the correct answer(s). This module should also be reviewed by all WIC staff and can be used as a training self-assessment.
FileZilla Introduction (PDF)
Guidance on how to use FileZilla; the secure FTP site where sensitive documents and reports are stored for Local Agency access.
HuBERT Reports - Clinic and Central Admin Site - 10 minutes (Script - PDF)
An overview of how to access HuBERT reports in the Clinic and Central Administrative sites.
State Use Questions
Guidance and definitions for using HuBERT State Use Question #1: Breastfeeding Exclusivity and State Use Question #6: Cultural Identity can be found in the INFOVIEW TEMPLATES >> State Use Questions folders.
WIC Direct - Training Environment
Obtaining WIC Card Numbers in the Training Database
Instructions for obtaining WIC Card numbers from WIC Direct to be used for training scenarios in the WIC Training Database.
Manual Redemption in WIC Direct Training Environment
Step-by-step instructions, with print screens, for manually redeeming formula and food items in the WIC Direct training environment. This can be used to when practicing benefit adjustments in the system.
Quick Reference - Manual Redemption in WIC Direct Training Environment
Abbreviated step-by-step instructions for manually redeeming formula and food items in the WIC Direct training environment. This can be used by staff who are already familiar with the manual redemption process when practicing benefit adjustments in the system.
My MN WIC App
My MN WIC App Training Module
An overview the My MN WIC App's functionality (Version 5.4). Includes information about registering and its advantages; managing multiple households on one device; and general functionality. (Revised 3/2/21)
More information about the My Minnesota WIC App
Mobile Management & Contact Us Overview (PDF)
Training document providing an overview of Mobile Management and the Contact Us feature in the My MN WIC App.
Installing the Download and Recycle Bin Script (PDF) - Instructions for installing a script (required on any state-owned computers using Mobile Management or WINNIE) that automatically deletes downloaded files that may contain private data from the Downloads folder and the Recycle Bin daily.
- Downloaded Files and Mobile Management - memo (PDF) - a 7/12/23 memo providing information about security requirements for deleting downloaded files.
The following training information provides an overview of how to create accessible PDFs and were developed for MDH WIC State Office staff.