Report a Problem
On this page: For WIC participants | Grocery store customer complaints | For WIC local agencies | Fraud and abuse complaint | Civil rights complaint
For WIC participants
If you have had an issue with a WIC transaction at a store, rude behavior by store staff, or not enough selection of WIC foods at a store, etc., please contact your local agency/local WIC clinic. To find the contact information of your WIC agency/clinic, please see the Minnesota WIC Agency Directory.
Grocery store customer complaints
If you are grocery store staff and would like to report an issue such as rude behavior from a WIC customer or a WIC customer having a lot of difficulty choosing the correct WIC foods, please fill out the Customer Incident Report.
For WIC local agencies
If you need to provide feedback on Minnesota WIC Help Desk call assistance, please fill out the Minnesota WIC Help Desk Feedback Form.
To report a problem with a WIC transaction at a grocery store, please contact the Minnesota WIC Help Desk. You may be asked to fill out an eWIC Transaction Issue Form (PDF). Provide enough detail, so that state WIC staff can adequately research the issue.
Fraud and abuse complaint
If you believe that someone has committed fraud or abuse against the Minnesota WIC Program, please complete the Minnesota WIC and CSFP Abuse and Fraud Reporting form.
Examples of fraud or abuse include:
- Someone participating in WIC who is not eligible.
- Providing false information to receive WIC benefits (falsely claiming to be a resident of Minnesota, falsifying their or their child’s identity, falsely reporting household income or size, etc.).
- Selling, trading, or giving away WIC benefits (food, formula, etc.) for cash, credit or unauthorized items.
Providing contact information
You do not have to provide your name and contact information, but if you do not, we won’t be able to contact you for more details, if needed, and won’t be able to properly investigate your report. Your identity will remain confidential, unless we are required by law to disclose it.
Civil rights complaint
If you would like to report a possible civil rights violation, which will be submitted directly to USDA, please fill out the USDA FNS Program Discrimination Complaint Form. If you would like help filling out the form, you may contact your WIC Local Agency/Clinic. You can find contact information in the Minnesota WIC Agency Directory.
Back to top
