COVID-19 Messages from the State of Minnesota - Minnesota Dept. of Health

COVID-19 Messages from the State of Minnesota

The State of Minnesota and Minnesota Department of Health (MDH) send messages about COVID-19 directly to Minnesota residents through text messages, phone calls, and emails. Many of these messages are part of a program that provides timely and accurate information about:

  • The importance of getting vaccinated.
  • Where, when, and how to get a COVID-19 vaccine.
  • State-sponsored vaccination incentive programs.
  • Testing opportunities and the importance of regular testing.

MDH may also contact you by text message if you test positive for COVID-19. Visit Case Investigation and Contact Tracing: COVID-19 for more information.

How we contact you

Text messages

You may receive text messages from us with general or location-specific information about COVID-19. This message will include your name and may include a link to relevant online resources. When possible, texts are made available in Spanish, Somali, or Hmong.

Email

We email residents with information about COVID-19 resources. When possible, emails are made available in Spanish, Somali, and Hmong. Emails will come from mdh.c19iep@public.govdelivery.com.

Phone calls

The MDH Call Center makes calls to answer questions and provide resources about COVID-19.

We get phone numbers and email addresses from commercially available data to contact Minnesotans. We do not use this information for any other purpose other than sharing messages about COVID-19.

We work with community partners like local public health entities, state agencies, and non-profit organizations to tailor our work to meet community needs. Since our direct outreach began in May 2021, we have made over 25 million contacts with Minnesota residents.

Scam warning: Please note that MDH will never ask for any financial information, your social security number, or insurance information during or after a case investigation. If you receive a communication from someone claiming they are MDH staff that asks for any of this information, do not provide this information to them, as it is likely a scam.

How to opt out

If you receive an unwanted text, email, or phone call, it is easy to opt out.

Text messages

Reply STOP, OPT OUT, or UNSUBSCRIBE and that cell phone number will be removed from our texting list.

Email

Click the “Click here to unsubscribe” link at the bottom of the message and that email address will be removed from our email list.

Phone calls

Tell the caller that you do not want to be contacted again and that number will be removed from our calling list.


For questions about COVID-19 messages, call 1-833-431-2053.
Mon.-Fri.: 9 a.m. to 7 p.m.
Sat.: 10 a.m. to 6 p.m.

Updated Thursday, 13-Jan-2022 10:30:24 CST